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HELP! 2 days can't log in coz stuck at 100% loading screen after logging in

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lxsvldz13
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Post time 2019-3-19 23:08:44 | Show all posts |Read mode
HELP! 2 days can't log in coz stuck at 100% load Reply:2| View:347
Edited by skylar13 at 2019-3-20 00:11

I can log in my EST-1 but I can't get past the 100% loading screen. problem started when I try entering guild war 17 March.I tried restart, clear cache, uninstall/reinstall, used other device. No such luck.
but with my other accts that the same email and device, they all work. Besides the est-1 acct.

please help! with non vips like us, any missed days are a big loss.
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 lxsvldz13 Last edit in 2019-3-19 23:08:44

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skylar13
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Post time 2019-3-20 00:17:07 | Show all posts
I sent 2 tickets to be sure, but the most recent one I sent was the one they replied to, wherein they asked me to submit a NEW ticket! that'd be another 2 business days to wait for!
The first ticket I sent where all the details needed are in, is still left unreplied.

Character ID:  531960004
character Name: Scyllex
Server: EST-1
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 skylar13 Last edit in 2019-3-20 00:17:07

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prophetcore
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Post time 2019-3-20 03:55:47 | Show all posts
Dear Skykar13,

welcome to our Forum.

In this case I think you should wait until respond to the other ticket where you already gave all information.

When 3 business days are over you can tell us your ticket details so we can forward it as delayed.

Additionally I will add your character details to our bug report.

I hope you will be back online soon.

Regards,

Prophetcore
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 prophetcore Last edit in 2019-3-20 03:55:47

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