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Great customer service!

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accelerated
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Joined 2018-4-5
Last Visited 2020-04-29
Post time 2019-4-19 08:42:44 | Show all posts |Read mode
Great customer service! Reply:1| View:503
Had a ticket that was open going on almost 4 months.. Yes 4 MONTHS.. and instead of it being answered it was just randomly closed. This game ONLY works for the people who get free diamonds from working for this horrible company or for the people like the ones on my server who are willing to account share, cheat, and exploit to win. Pathetic company with pathetic customer service and a pathetic inability to maintain a fair play environment.
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 accelerated Last edit in 2019-4-19 08:42:44

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prophetcore
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Joined 2017-10-20
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Post time 2019-4-20 16:20:05 | Show all posts
Dear accelerated.

I apologize for this. It is not against you, the system auto close tickets that are open to long.

Can you tell me what is your ticket about.

Maybe I can help you with your issue.

Regards,

Prophetcore
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  • this company or whatever it is has the worst customer service ever they do nothing at all to help their paying customers ,they dont help but read rebudles you think if your spending Aton of money on their game the least they can do is give better support to problems that players come across .I refuse to spend anymore money and its because of how they treat people!
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    2019-7-4 16:47  Reply

 prophetcore Last edit in 2019-4-20 16:20:05

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