abzpulf4ywvoag...

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- Posts:5
Joined 2015-7-18 Last Visited 2016-04-14
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Lag, freezing and Lack of Support
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Edited by abzpulf4ywvoagy_@facebook.com at 2016-4-14 03:20
Lag and freezing PART 17. And quitting22:0613/04/2016 You win - Bad bad lag and freezing06:4013/04/2016 Okay, you win. Since you will not fix lag and will not respond, it does not make sense for me to keep playing the game and enduring all the frustration. I have had it. I will no longer be buying diamonds and will not be playing. Neither will be niece. She also is quitting. You have won. Or maybe you have lost. We spent a considerable amount each month in here. We'll find another more user friendly game...were support actually cares about their paying clients.
Miya Reply07:4413/04/2016 Hello there. We suggest that you try changing your browser, clearing the caches and refreshing the page. If the problem still exists, please contact us. You win - Bad bad lag and freezing22:0413/04/2016 Miya, if you would bother to read my tickets you will see I have changed browsers FOUR times. I clear caches daily. I refresh continually as it is the only way I can do a damb thing in this game. I have filed complaint after complaint. THE PROBLEM STILL EXISTS. It is widespread. People keep quitting because of it. You want to be a popular game? Then you should take care of the lag problems. Most love the game. Most can NOT stand the lag. It is NOT the browsers. It is NOT our caches. Either hire a programmer who knows what they are doing and can fix the problem to come up with another standard response.
Lag and freezing PART 17. And quitting22:0913/04/2016 I know you have NO intention of fixing the problems. I know all you want is our money. I also know that I am going to tell anyone that cares that GTArcade is NOT a good game company. They only care about their bottom line profits....NOT about their customers and game users. Your game product does not function in an acceptable manner and is NOT worth playing any longer. Lag and freezing PART 17. And quitting22:1113/04/2016 Please do NOT have Miya yet again tell me to try new browsers and clear cache. I am NOT so stupid as to believe your standard response will work. Maybe YOU need to clean something, get new somethings. You know, I even got a new computer...installed new browsers. The problem is NOT mine...it is yours. Never have I dealt with a company that cares less about customer satisfaction. - This problem is wide spread. Why do you think so many people are disappearing and not playing any more? Because they cannot play without extreme frustration!. Suppory gives standard answer. No matter how offten I ask for help, "Miya" responds with the same answer. Or Belinda says ??? we have fixed the problem!!! If you still having problems, contact us. NO. The PROBLEM IS NOT FIXED FOR ANYONE.
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