RECHARGED diamonds did not get.

g3orge.giannoulis · Post time 2016-5-13 22:22:05

Hello, i went to recharge 400 damonds with Mol and , in mol website i see clearly my 10.49$ used but i did not get the 400 diamonds ingame. I already sent support ticket but i hope with forum post will be resolved faster.

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asuras · Post time 2016-5-13 22:24:55

Greetings,

I am sorry this has happened.

We do need the following information -

Your IGN
Server number/name
Order number
Relevant screenshots of the issue

Thank you for your time.

Asuras

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g3orge.giannoulis · Post time 2016-5-13 22:29:02

IGN FEAR

SERVER s10 KAY

order number in MOL website : PaymentWallInc - Order w89095793

EDIT : i see diamonds are now in my ingame account. thanks.

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venomancer1993 · Post time 2016-5-14 11:59:19

Hello, i went to recharge 400 damonds with Mol and , in mol website i see clearly my 10.49$ used but i did not get the 400 diamonds ingame. I already sent support ticket but i hope with forum post will be resolved faster
IGN : never
server: s80 - HKT
order number: W89138636

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