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Lost diamonds

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ciala
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Post time 2017-5-25 15:16:47 | Show all posts |Read mode
Lost diamonds Reply:14| View:740
IGN Sialla
Server ua169
Platform GTA

Hi.
Tell me anyone where did my diamonds. Yesterday I had more than 5K, today in the Hot Events shows that I spent 3202 diamonds, though I only used 2 in the Garden. I didn't spend anything more in the events and don't understand where could they have gone.

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 ciala Last edit in 2017-5-25 15:16:47

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ciala
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 Author| Post time 2017-5-25 16:02:49 | Show all posts
House of Cards
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 ciala Last edit in 2017-5-25 16:02:49

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dragonlady
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Post time 2017-5-25 16:38:53 | Show all posts
Hi Sialla, I can ask this for you  
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 dragonlady Last edit in 2017-5-25 16:38:53

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ciala
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 Author| Post time 2017-5-28 04:51:26 | Show all posts
Thank you very much for help dragonlady. Diamonds come back to me.
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 ciala Last edit in 2017-5-28 04:51:26

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Post time 2017-5-28 16:47:12 | Show all posts
Glad we could help in this case
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 dragonlady Last edit in 2017-5-28 16:47:12

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 Author| Post time 2017-6-12 19:49:49 | Show all posts
Edited by ciala at 2017-6-12 20:17

IGN Sialla
Server ua169
Platform GTA

Hi.
  It's not funny anymore. (Three weeks ago I wrote that 3200 diamonds were missing, and today I lost 3200 diamonds only on an alternative account (IGN Ltava, server ua169), although in fact I did not use any diamond on this account today.
The last time we returneddias to me, but a letter to me, we wrote that I spent it in Erebus. Firstly,I'm not so stupid as to spend that much money on this event, and secondly, it'svery difficult to spend this amount in Erebus.
The initial amounts on bothaccounts are almost the same - more than 5k brilliants. Actions are the same -no consumption of diamonds. The result is the same - a loss of 3.2k brilliants.Guys are looking for a mistake in the game. I think I'm not the only one wholost diamonds in this way. . Return the diamonds andfind the error please.







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 ciala Last edit in 2017-6-12 19:49:49

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 Author| Post time 2017-6-12 20:27:05 | Show all posts
I do not know how to confirm that the points in SD remained from previous events so I can to show screens from the main account (if it need) , where the situation is similar.
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 ciala Last edit in 2017-6-12 20:27:05

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Post time 2017-6-13 02:12:47 | Show all posts
Edited by silver zero at 2017-6-13 02:20

I can ask if we can check where those diamonds dissapeared to, but no guarantee we can get these back for you again but we dont usually refund players if they've spend their diamonds somewhere by mistake especially so soon again.
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 silver zero Last edit in 2017-6-13 02:12:47

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 Author| Post time 2017-6-13 02:51:03 | Show all posts
silver zero, I did not say that the diamonds I spent wrongly, I said that there is some mistake in the program and diamonds are written off by mistake. Even if they are not returned, please consider this situation, so that in the future there is no such thing. Two cases within three weeks from different accounts, from different mailing addresses for one amount - this is already a system. I would not want to take screenshots every day and see if anything has gone missing today.
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 ciala Last edit in 2017-6-13 02:51:03

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sun ce
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Post time 2017-6-13 03:52:01 | Show all posts
okay this is how people can spend 3,200 diamonds in Erebus by mistake....

It is not deliverate, but it is a misclick - ticking max on draws instead of on attempts (the two are next to eachother and if you are rushing to do dailies this mistake can be made).



to prevent this mistake happening again, go to your system settings (icon is on the wheel in top right mini map) and make sure the two circled boxes are ticked - this forces a pop-up dialogue box asking you to confirm that you want to spend diamonds for this purpose. If it's unticked then the diamonds will just be spent any time you rush and misclick.




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 sun ce Last edit in 2017-6-13 03:52:01

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