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RECHARGE BUT DIDNT RECEIVE THE DIAMONDS

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pakalolo82
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Post time 2015-3-11 15:56:50 | Show all posts |Read mode
RECHARGE BUT DIDNT RECEIVE THE DIAMONDS Reply:7| View:560
        I\'ve made a payment for 500 diamonds but didn\'t received the diamonds and there\'s no payment update in my GTarcade account payment history.
        the money already deducted from my bank account.
        and I also didn\'t receive the total recharge 1500 reward. yesterday I\'ve recharge for 1000 diamonds and today 500 diamonds..
        total 1500 diamonds and I should receive the total recharge reward.
        please check and I WANT THE DIAMONDS TODAY BEFORE THE CRAFT MASTER EVENT END.
        please refer to;image;for payment details.

        IGN : Mimi
        Server : 650 HKT

       
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 pakalolo82 Last edit in 2015-3-11 15:56:50

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brian corvello
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Post time 2015-3-11 18:54:02 | Show all posts

RECHARGE BUT DIDNT RECEIVE THE DIAMONDS

        Yeah, I had that problem too today, and the weirdest part is, I\'ve never had that problem before.

        Every day it\'s a new issue...
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 brian corvello Last edit in 2015-3-11 18:54:02

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pakalolo82
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 Author| Post time 2015-3-11 18:55:50 | Show all posts

RECHARGE BUT DIDNT RECEIVE THE DIAMONDS

yeah.. this is my first time as well..
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 pakalolo82 Last edit in 2015-3-11 18:55:50

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brian corvello
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Post time 2015-3-11 19:04:05 | Show all posts

RECHARGE BUT DIDNT RECEIVE THE DIAMONDS

        Reply 2# pakalolo82
        Check yours now, mine went through. If not, send them a ticket.
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 brian corvello Last edit in 2015-3-11 19:04:05

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mommadramma
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Post time 2015-3-11 19:25:19 | Show all posts

RECHARGE BUT DIDNT RECEIVE THE DIAMONDS

Reply 3# brian corvello
        ;

        After recharging you need to refresh your browser to see the diamonds in your stash, Before the diamonds would automatically show on your stash I hope that helps because the same thing happened to me until now I noticed the browser needs to be refreshed after every recharge in order to get the recharge reward and the diamonds.
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 mommadramma Last edit in 2015-3-11 19:25:19

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riboy reyes
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Post time 2015-3-11 21:19:12 | Show all posts

RECHARGE BUT DIDNT RECEIVE THE DIAMONDS

Same thing happened to me but it was last early week of March. I\'m still posting on forums. I even submitted tickets.
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 riboy reyes Last edit in 2015-3-11 21:19:12

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reiko90
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Post time 2015-3-18 22:20:23 | Show all posts

RECHARGE BUT DIDNT RECEIVE THE DIAMONDS

The devs checked your account and found out that you have received 500 diamonds in 11th.
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 reiko90 Last edit in 2015-3-18 22:20:23

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