recharge/precious compensation

majormatt1959@yahoo.com

recharges finally started working.  I recharged $50 or 5,000 diamonds.  I would like to receive the 5,000 diamonds i would have received from precious event if recharges had been working.;Brandy s199

Translate

moonlighty

Dear Player, I don´t  quite understand what you mean? If I know right today isn´t  any precious event on. If you have recharged during precious then you have to show proof of the event you did as well as your transaction ID on this date along with Hot Event page (+date). So I could report it.

Translate

majormatt1959@yahoo.com

        I tried to recharge d uring precious event, but your payments sites were not working.; 2 days later, the charge sites were working again, so i rercharged what i needed, but there was no precious event.; Since charging was not working during precious event, i am asking for the compensation i would have received if i had been able to recharge during precious event.

Translate