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Recharged twice but takes too much time to add into my account

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shady nefarius
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Post time 2017-9-4 02:01:38 | Show all posts |Read mode
Recharged twice but takes too much time to add i Reply:2| View:302
I recharged in total 1600 topaz, two 800 topaz and I wanted to get the promotion with 50 Small Mythic Hero Supplies + Silver Fund II on Angel's Fund. This is urgent! I need mythic heroes. If the payment won't come for the last 10 hours, I will miss them and I won't be able to upgrade my hero + to get more diamonds.

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 shady nefarius Last edit in 2017-9-4 02:01:38

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holls
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Post time 2017-9-4 03:58:49 | Show all posts
Hi,
Sometimes this take a bit of time to the recharge to come trough.
But we don't handle recharges issues in the Forum anymore, you will need to go to Support Center and make a ticket there.
https://support.gtarcade.com/faq/index/cid/380/sid/400/gid/160
I'm sorry for the inconvenience and I hope the recharge has already come trough and you have already the topaz.
Have a nice day,
Holls-Junior Moderator
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 holls Last edit in 2017-9-4 03:58:49

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shady nefarius
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 Author| Post time 2017-9-4 04:23:45 | Show all posts
I already submit a ticket. I guess I will miss the promo that I wanted. If that thing didn't happened, then I could have it just in a matter of seconds.
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 shady nefarius Last edit in 2017-9-4 04:23:45

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