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Unable to login to google account

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azka athaillah
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Joined 2017-9-4
Last Visited 2017-09-04
Post time 2017-9-4 13:20:01 | Show all posts |Read mode
Unable to login to google account Reply:1| View:384
Hi am unable to login to my google account, as soon i choose google nothing happen, its just stuck on welcome screen ( option log on facebook, google, twitter) but if i try to choose facebook or twitter it work just fine. Please fix this,
IGN : rageheart, vip 5, level 84
Server : hkt -  7xx, or hkt - 4xx sorry cant remember but it defintely hkt 3 digit,
Guild : REVOLUSION
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 azka athaillah Last edit in 2017-9-4 13:20:01

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vita96
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Post time 2017-9-4 13:46:19 | Show all posts
Dear Rageheart,


Please try doing the following steps to help you solve your issue:

1. Ensure that you have a stable internet connection, switch between wi-fi and mobile data.
2. Force close the app and clear your cache (if your are using android).
3. Uninstall and Reinstall the app.

Please make sure that you have your account bound to Facebook, Twitter or GTArcade account.

If the problem persist, please submit a ticket to our support.


Best regards,
Vita
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  • Thank u for the response, ive tried wht u said but it seems by using google i cant log on, i also try to create new char using another google account but the problem
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    2017-9-4 14:39  Reply
  • But the problem still persist, it just happen with the google one, please forward this to support team
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    2017-9-4 14:41  Reply

 vita96 Last edit in 2017-9-4 13:46:19

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