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press by mistake and bought chests..plz return

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toprit1974
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Post time 2017-9-4 20:51:07 | Show all posts |Read mode
press by mistake and bought chests..plz return Reply:9| View:659
hi today pressed by mistake in the infinite charm event the exchange from 2k topaz to 6 amazing hero chests...plz can u remove the chests and give bk the topaz ...its something i dont want but i need the 2k topaz to get me something in the future that i need...name is toprit...s570 roseheart-pst...plz fix it and sorry for the incovinience but accidents happens...

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 toprit1974 Last edit in 2017-9-4 20:51:07

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kuzco
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Post time 2017-9-4 21:20:04 | Show all posts
hi toprit

your IGN
and server
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 kuzco Last edit in 2017-9-4 21:20:04

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toprit1974
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 Author| Post time 2017-9-4 23:59:26 | Show all posts
ign-toprit
server:S570-ROSEHEART-PST
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 toprit1974 Last edit in 2017-9-4 23:59:26

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toprit1974
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 Author| Post time 2017-9-5 18:34:46 | Show all posts
hi again ..any news about my case ?will u remove the chests and return the topaz plz.. i hate to lose 55 Euro i got the 2k topaz for something i have no use for...regards..
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 toprit1974 Last edit in 2017-9-5 18:34:46

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kuzco
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Post time 2017-9-5 20:09:55 | Show all posts
hi toprit, already make the report, now must wait for the answer from the devs
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 kuzco Last edit in 2017-9-5 20:09:55

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 Author| Post time 2017-9-5 20:28:29 | Show all posts
ok thx a lot..antisipating..
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 toprit1974 Last edit in 2017-9-5 20:28:29

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kuzco
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Post time 2017-9-5 21:12:41 | Show all posts
toprit, i have answer from devs, "we cannot return the topaz, we can help exchange other items"
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 kuzco Last edit in 2017-9-5 21:12:41

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 Author| Post time 2017-9-5 23:32:14 | Show all posts
can u exchange then the 6 amazing hero chests with  6 amazing healer chests so i can get  at least 6 floras which i use...?
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 toprit1974 Last edit in 2017-9-5 23:32:14

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Post time 2017-9-5 23:54:26 | Show all posts
i made the request to the devs, to change 6 amazing chest for 6 healers chest
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 kuzco Last edit in 2017-9-5 23:54:26

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 Author| Post time 2017-9-6 23:16:06 | Show all posts
thx a lot ..got them..
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 toprit1974 Last edit in 2017-9-6 23:16:06

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