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tycoon ending issues!

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abxhcmpuf5-msl...
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Post time 2017-9-5 06:08:31 | Show all posts |Read mode
tycoon ending issues! Reply:2| View:218
Hi
I got a problem and i am really pissed of.

The time was 23:57. I purchased 2000 diamonds to get from place nr 4 to nr 1. I purchased it 23:58 and when i checked the tycoon, it was over, and i ended nr 4. This is not right and i am asking kindly to get a compensation for this. I have proof that i purchased in time. Tycoon event is supposed to end 00:00. "final rewards can only be claimed after the Reward event ends. I will go to the bottom with this. I just wasted a purchase of 2000 diamonds for nothing, AND, i got rank 4 when i couldve gotten nr 1.

character id: 35032550
Game server: EU-746
Email: hani.nasrallah93@hotmail.com

/Hani
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 abxhcmpuf5-msl... Last edit in 2017-9-5 06:08:31

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hitt
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Post time 2017-9-5 10:29:42 | Show all posts
the truth the problems that have nobody give ball in my server are using the stolen card system in all the magnate did not appear the top and at the last minute they get a score of 100k in magnate and they do not let us add more points because I close the event
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 hitt Last edit in 2017-9-5 10:29:42

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heyburrito
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Post time 2017-9-5 11:38:42 | Show all posts
Edited by heyburrito at 2017-9-5 11:40

Dear Player,

        I apologize for the confusion with the rules however, the rules do clearly state that the event will end at 23:58 so unfortunately it is highly unlikely that you will receive any compensation for the mistake. Please be sure to double check the rules on events in the future to avoid this again.

http://s86.photobucket.com/user/ ... html?sort=3&o=0

Best Regards, HeyBurrito
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 heyburrito Last edit in 2017-9-5 11:38:42

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