Claim unsuccessful

onlinegra

Hello, (Adriano ser.614)yesterday(06.09 one day Event for 800 recharge before 200 or 400 can't remember exactly.It could be another separate event.Because I remember on together 3 different choices)
I choiced for 10k Mastery stones for Furnace (other choice was 1k Energy Gems)
I was almost sure I did mistake and I choiced for 1k Energy Gems but as we see in screenshot it was not possible because Tycoon points. (1k should add 10k points)

I found issue as I wanted to use Furnace,I have reached max Mount skill lv.(R16) already long time ago and so I could not use.

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ulothar

Hello again

I just received the reply of the devs. They checked your account and your recharge and they informed me that your recharge was for 800 topaz and with this recharge you are unable to claim the rewards of the 200-799 topaz recharge (obviously because you recharged more) so basically you did claim the rewards of the 800 recharge.

Thank you
Ulothar Junior Moderator

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ulothar

Hello Adriano

I will report this to the devs to check it out, once I have their answer will come back to you.

Thank you
Ulothar Junior Moderator

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