House of Cards issue

john mccabe

I have done 3 Mystery Draws and swapped for a flashy S joker. Now im at reset and now telling me to redo 3 more mystery draws just to swap for another Flashy S joker during a 3 day hot event. I find this is a load of crap and even then does not say have to re do the item each day. It says to draw 3 times (10 cards) and sacrifice. I should be able to claim 2 more flashy jokers for this. Yet i do not have the card Draws or the diamonds to do this. I cannot show a screen shot of this. Can this please be fixed so i can claim my last 2 Flashy S jokers and redeem for the prize ive been waiting for?

Kitaria
S29 Dragons Nest
gtarcade

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nγχ

I understand your upset but the event has always been like this and always has worked they way intended. If you had asked we would have explained or im sure anyone in your ally could have explained how it works.

The requirement is clear as sun ce said.

Thank you nyx

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rubeolefm

Hello,
Unfortunately the event is working as intended, and as described, I see no compensation coming from here :-(
I am very surprised that you misunderstood a sentence that has been clear for thousands of people since last 3 years. "one time one day for each requirement" sounded good enough. What wording would you suggest for it, so it is not misleading?

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john mccabe

The event says to SWAP ONE TIME PER DAY. it says nothing about having to re draw each day. Just says Draw 3 Mystery CHests * 10 cards which i have done. So following this event i should be able to swap the cards. And this swap event still has 2 days left in it, so why did it reset to have me redraw?

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omegasupreme1@gmail.com

The only real issue here is getting 8 flashy jokers and that needs fixing.

The only way to get the 8th is to have insane luck and get it in the mystery chest draw.....which tbh the % seems insanely low.

I've seen ppl doing 20 + x10 draws and not even 1 flashy J.

The investment to get enough cards to get to 80k plus compete with other players is already difficult enough for it not be able to get that 1 FJ.

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john mccabe

It doesnt say to Draw each day. It says Complete 3 draws to sacrifce ONE TIME EACH DAY. If this is how the support is going to treat players, then its no wonder why alot of players HAVE QUIT. its the wordingin these events, the bugs and the errors this game has that has forced alot of players onto future endeavors. I have been playing this game for 3 years and i have never been insulted until now. This game HAS no customer service much less people who take the players side. If there is no way to fix this event, Ill swap my  flashys back into S jokers but i want my 10k Diamonds back for GTA's inability to word the event properly.

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john mccabe

So basically all i am getting is the event is working as anticipated even though the wording isnt correct. GREAT CUSTOMER SERVICE this game has. Way to support your players. This game is a load of bull when it comes to being the #1 browser game. No wonder alot of players have left this game. They had no backup or support from anyone.

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john mccabe

Thats for the support GTA. way to look out for your players. This game isnt the #1 game on the net like it claims. Its Far from it. For thsi game to be #1 it needs to be cleaned up and have better support system for the players. Their is no support here. Their is no back up. You say the event is working as intended but dont care. Your quick to say if we didnt know ask, well guess what, tyhere are a ton of forum tickets where players needed GTA support and never got it. One of my guidlmates has been ticketing you guys forever to fix his dragonsouls. you never did nor will you ever get to him. Great support GTA. Way to lose more players

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