North America Forum

 Forgot password?
 立即注册
Search

We are working to make our Terms of Service agreement easier to read in order to provide you with better services while protecting your personal data. We hope you can spare a few minutes to read the recently updated User Terms of Service. User Terms of Service Privacy Policy
Website League of Angels Support
42049 Threads / 241122 Reply
Search   Favorites  

View: 731| Reply: 7

House of Cards issue

[Copy link]

83

Threads

440

Posts

0

Credits

User

Rank: 1

Credits
0
john mccabe
User
Posts:440
Joined 2014-2-9
Last Visited 2021-01-12
Post time 2017-9-9 12:09:06 | Show all posts |Read mode
House of Cards issue Reply:7| View:731
I have done 3 Mystery Draws and swapped for a flashy S joker. Now im at reset and now telling me to redo 3 more mystery draws just to swap for another Flashy S joker during a 3 day hot event. I find this is a load of crap and even then does not say have to re do the item each day. It says to draw 3 times (10 cards) and sacrifice. I should be able to claim 2 more flashy jokers for this. Yet i do not have the card Draws or the diamonds to do this. I cannot show a screen shot of this. Can this please be fixed so i can claim my last 2 Flashy S jokers and redeem for the prize ive been waiting for?

Kitaria
S29 Dragons Nest
gtarcade
Translate

 john mccabe Last edit in 2017-9-9 12:09:06

 Support

Report
Default Signature
Reply

Use magic Report

6

Threads

3117

Posts

0

Credits

资深玩家版主

Rank: 7Rank: 7Rank: 7

Credits
0
nγχ
Sr. Player Moderator
Posts:3117
Joined 2015-8-19
Last Visited 2019-01-05
Post time 2017-9-10 00:18:27 | Show all posts
I understand your upset but the event has always been like this and always has worked they way intended. If you had asked we would have explained or im sure anyone in your ally could have explained how it works.

The requirement is clear as sun ce said.

Thank you nyx
Translate
Floor reply (0)

 nγχ Last edit in 2017-9-10 00:18:27

 Support 1

Report
It's time to let natural selection take effect... remove all warning labels and let nature sort the rest out.
Reply Support 1 Not support 0

Use magic Report

51

Threads

2083

Posts

0

Credits

资深玩家版主

Rank: 7Rank: 7Rank: 7

Credits
0
rubeolefm
Sr. Player Moderator
Posts:2083
Joined 2016-1-28
Last Visited 2019-09-29
Post time 2017-9-9 16:17:33 | Show all posts
Hello,
Unfortunately the event is working as intended, and as described, I see no compensation coming from here :-(
I am very surprised that you misunderstood a sentence that has been clear for thousands of people since last 3 years. "one time one day for each requirement" sounded good enough. What wording would you suggest for it, so it is not misleading?
Translate
Floor reply (1)
  • YES it says one time each day. It never said must draw each day to sacrifice 3 jokers each day. I understood it as you canswap 1 time each day so you cant get more than 1 joker. Theres real customer service for you.  I make a post for a valid point and i get insulted. Thats true customer service for you there.
    Translate
    2017-9-9 22:19  Reply

 rubeolefm Last edit in 2017-9-9 16:17:33

 Support 1

Report
Reply Support 1 Not support 0

Use magic Report

83

Threads

440

Posts

0

Credits

User

Rank: 1

Credits
0
john mccabe
User
Posts:440
Joined 2014-2-9
Last Visited 2021-01-12
 Author| Post time 2017-9-9 12:21:51 | Show all posts
Edited by john mccabe at 2017-9-9 12:41

The event says to SWAP ONE TIME PER DAY. it says nothing about having to re draw each day. Just says Draw 3 Mystery CHests * 10 cards which i have done. So following this event i should be able to swap the cards. And this swap event still has 2 days left in it, so why did it reset to have me redraw?
Translate

This post contains more resources

You have to Login for download or view attachment(s). No Account? Register

x
Floor reply (0)

 john mccabe Last edit in 2017-9-9 12:21:51

 Support

Report
Default Signature
Reply Support Not support

Use magic Report

19

Threads

99

Posts

0

Credits

User

Rank: 1

Credits
0
omegasupreme1
User
Posts:99
Joined 2015-10-3
Last Visited 2018-11-07
Post time 2017-9-9 20:12:32 | Show all posts
The only real issue here is getting 8 flashy jokers and that needs fixing.

The only way to get the 8th is to have insane luck and get it in the mystery chest draw.....which tbh the % seems insanely low.

I've seen ppl doing 20 + x10 draws and not even 1 flashy J.

The investment to get enough cards to get to 80k plus compete with other players is already difficult enough for it not be able to get that 1 FJ.
Translate
Floor reply (0)

 omegasupreme1 Last edit in 2017-9-9 20:12:32

 Support

Report
Default Signature
Reply Support Not support

Use magic Report

83

Threads

440

Posts

0

Credits

User

Rank: 1

Credits
0
john mccabe
User
Posts:440
Joined 2014-2-9
Last Visited 2021-01-12
 Author| Post time 2017-9-9 22:22:32 | Show all posts
It doesnt say to Draw each day. It says Complete 3 draws to sacrifce ONE TIME EACH DAY. If this is how the support is going to treat players, then its no wonder why alot of players HAVE QUIT. its the wordingin these events, the bugs and the errors this game has that has forced alot of players onto future endeavors. I have been playing this game for 3 years and i have never been insulted until now. This game HAS no customer service much less people who take the players side. If there is no way to fix this event, Ill swap my  flashys back into S jokers but i want my 10k Diamonds back for GTA's inability to word the event properly.
Translate
Floor reply (3)
  • Hey Kitarra,

    it does say 'one time one day for each requirement'. If it meant do the requirement once during the event and then you could swap every day during the event it would say that (wording would be something like 'reach requirement one time during the event' which is not what it says).
    Flashy card exchange for jokers has only been around for a little over a year so its possible this is the first time ypu've ever tried it so didn't know, but that is the way this event has worked in all that time. I wish you luck with your endeavour to swap back, but I very much doubt GT would do this for you
    Translate
    2017-9-9 22:48  Reply
  • This is the 1st time ive swapped for flashy jokers. im already swapping them back over to S jokers which causes me to lose 2 x S jokers in the process seeing i gave up 3 to make 1 Flashy Joker. If they cant word the event properly then they made a inaccurate event and therefore i deserve my 10k diamonds i wasted.
    Translate
    2017-9-9 23:03  Reply
  • and besides the last one does not say must draw each day to sacrifice 3 jokers. ITS MISLEADING.
    Translate
    2017-9-9 23:08  Reply

 john mccabe Last edit in 2017-9-9 22:22:32

 Support

Report
Default Signature
Reply Support Not support

Use magic Report

83

Threads

440

Posts

0

Credits

User

Rank: 1

Credits
0
john mccabe
User
Posts:440
Joined 2014-2-9
Last Visited 2021-01-12
 Author| Post time 2017-9-10 00:11:24 | Show all posts
Edited by john mccabe at 2017-9-10 00:14

So basically all i am getting is the event is working as anticipated even though the wording isnt correct. GREAT CUSTOMER SERVICE this game has. Way to support your players. This game is a load of bull when it comes to being the #1 browser game. No wonder alot of players have left this game. They had no backup or support from anyone.
Translate
Floor reply (0)

 john mccabe Last edit in 2017-9-10 00:11:24

 Support

Report
Default Signature
Reply Support Not support

Use magic Report

83

Threads

440

Posts

0

Credits

User

Rank: 1

Credits
0
john mccabe
User
Posts:440
Joined 2014-2-9
Last Visited 2021-01-12
 Author| Post time 2017-9-10 00:28:56 | Show all posts
Thats for the support GTA. way to look out for your players. This game isnt the #1 game on the net like it claims. Its Far from it. For thsi game to be #1 it needs to be cleaned up and have better support system for the players. Their is no support here. Their is no back up. You say the event is working as intended but dont care. Your quick to say if we didnt know ask, well guess what, tyhere are a ton of forum tickets where players needed GTA support and never got it. One of my guidlmates has been ticketing you guys forever to fix his dragonsouls. you never did nor will you ever get to him. Great support GTA. Way to lose more players
Translate
Floor reply (0)

 john mccabe Last edit in 2017-9-10 00:28:56

 Support

Report
Default Signature
Reply Support Not support

Use magic Report

You have to log in before you can reply Login | Register Now

Points Rules

小黑屋|community.gtarcade.com

2021-4-14 13:38 GMT+8 , Processed in 0.059780 second(s), 49 queries .

Powered by Discuz! X3.2

© 2001-2013 Comsenz Inc.

To Top Return to the list