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Start button does nothing

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rvanhorn1234
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Post time 2017-9-11 05:10:34 | Show all posts |Read mode
Start button does nothing Reply:1| View:354
start button does nothing.  On iPad Pro.  iOS and app are updated.  All other apps on iPad are working fine.
Step that have been tried, but provided nothing positive:

- reinstall of ap
- Hard restart of iPad
- switching networks

Any thoughts?  I have a video of me pushing the start button, and it doing nothing, if desired.
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 rvanhorn1234 Last edit in 2017-9-11 05:10:34

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heyburrito
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Post time 2017-9-11 11:22:12 | Show all posts
Dear Player,

          I apologize for the trouble, as you have already attempted all of the steps I would have suggested to no avail. The next step would be to submit a ticket to support via in game settings or if unable to get in game submit via website support. Be sure to provide all information on your device, connection, location and the video you mentioned. Also provide your character ID and server ID.

Best Regards, HeyBurrito
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 heyburrito Last edit in 2017-9-11 11:22:12

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