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Super tycoon ranking system fail...

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shija
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Post time 2017-9-11 17:03:18 | Show all posts |Read mode
Super tycoon ranking system fail... Reply:3| View:334
Hello.
I would like to know, how is this ranking fair, if two players have same amount of points, but the one who obtained them first gets pushed to the lower rank (I guess because of name sorting by alphabet or server number). This is realy annoying... I want my compensation...

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 shija Last edit in 2017-9-11 17:03:18

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vita96
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Post time 2017-9-12 19:29:51 | Show all posts
Dear player,

To submit a ticket, you can do it inside the game by going to settings->support.


Best Regards,
Vita
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 vita96 Last edit in 2017-9-12 19:29:51

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heyburrito
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Post time 2017-9-12 13:53:17 | Show all posts
Dear Player,

         I understand your frustration as I too have been in the same situation. However  if you take a look through the other rankings for more examples you will see that ties are not decided by alphabetical order although in your case it appeared that way. Ties are determined by the 1st player to reach X amount of points, it is possible that due to lag the other players points may not updated quickly making it appear as if you reached those points first. Also Please be aware that forum is not the correct place to request compensation, this should be done using in game ticket support.

Best Regards, HeyBurrito
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 heyburrito Last edit in 2017-9-12 13:53:17

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shija
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 Author| Post time 2017-9-12 14:36:36 | Show all posts
I wouldn't be that annoyed if that were the case. But that ranking came out after few hours w/o changing. Can server lag THAT much? Also I wouldn't go here if I could submit a ticket, but it looks like I am from server which can not submit tickets as there is no such server name to choose from drop down list....
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 shija Last edit in 2017-9-12 14:36:36

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