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New elysios wings don't work!

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ryan.hout
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Post time 2017-9-14 07:31:58 | Show all posts |Read mode
New elysios wings don't work! Reply:13| View:1162
Edited by ryan.hout at 2017-9-15 09:35

I'm extremely upset that my new elysios wings, the wings that I spent $650+ to get don't even work!  They're supposed to have a 10% chance to heal me for 130% of my attack, however the bonus never gets activated!  I spent a whole 20 minutes fighting a friend and nothing happened.  The skills never healed me!  I want a refund this is total crud!
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 ryan.hout Last edit in 2017-9-14 07:31:58

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ryan.hout
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 Author| Post time 2017-9-15 09:36:38 | Show all posts
So what the heck are you guys gonna do about my refund?  I spent $650+ for some wings that never activate?  What a total waste!
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 ryan.hout Last edit in 2017-9-15 09:36:38

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heyburrito
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Post time 2017-9-14 11:45:29 | Show all posts
Dear Player,

        I am sorry for the issue, and understand this would be very frustrating, I myself do not own the wing so can not test this myself but I have confirmation from another mod that they are working for him but at a low proc rate. If possible could you submit a video showing a few minutes of battle so I can submit the bug to the developers. This would be greatly helpful in determining the problem.

Best Regards, HeyBurrito
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  • https://youtu.be/H319IEjTaVM
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    2017-9-15 01:28  Reply
  • Mine are the same too. Since the super tycoons start I spent at least $150 everyday just to get the elysios wing because of the 10% hp recovery and the % for the attack, but it's not activate. Btw I am the one getting beat in the video. This game make me disappointed. Spent so much money on this game for nothing.
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    2017-9-15 08:40  Reply

 heyburrito Last edit in 2017-9-14 11:45:29

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abxtm46mijqkb6...
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Post time 2017-9-15 01:41:27 | Show all posts
you got the wing pretty easy man. nice to be in a non competitive cross server
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  • Still doesn't change the fact that they don't work after paying so much.
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    2017-9-15 01:47  Reply
  • Just saw my bank statement, $650  lol!  What a waste.
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    2017-9-15 09:35  Reply
  • I wasted around $750 cause of iTunes cards.  I wasn't going to recharge since I recharged Around $2600 already not include tax for iTunes . Cause of that wing stats make me want to recharge.
    Now it's not working. I feel like this game ripping me off. You should know how much I spent on this game already. This is sad.
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    2017-9-15 10:17  Reply
  • its cool and not anyone can get them atleast lol. feels bad for you tho bro
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    2017-9-16 01:44  Reply

 abxtm46mijqkb6... Last edit in 2017-9-15 01:41:27

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ryan.hout
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 Author| Post time 2017-9-15 04:20:06 | Show all posts
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 ryan.hout Last edit in 2017-9-15 04:20:06

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kitty the scar...
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Post time 2017-9-15 11:06:39 | Show all posts
U were dumb enough to spend 650$ on a game? A crappy phone game at that? Lmao
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 kitty the scar... Last edit in 2017-9-15 11:06:39

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abz_i04fm324n8...
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Post time 2017-9-15 11:33:54 | Show all posts
I watched the video you linked and i can see multiple instances where someone is getting healed. Look closely around 2:16 for example and you can see 3 heals back to back. It even shows the amount healed in gold numbers
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 abz_i04fm324n8... Last edit in 2017-9-15 11:33:54

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heyburrito
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Post time 2017-9-15 12:12:54 | Show all posts
Edited by heyburrito at 2017-9-15 12:28

Hello again Ryan,

            Sorry for the delay I just started my shift tonight. Thank you for the video I will give it to the devs now so they can determine if there is an issue. If an issue is determined they should correct it. As for getting any sort of compensation that is something that you need to talk with support about as MODs are not in charge of that area. You can explain your situation by filing a ticket in game via the settings menu. You can also Provide a link to the video that you posted here as this will help support as well. I cannot say if they will give you any sort of compensation however that is for them to determine. Thank you again for the video hopefully this will be helpful to the developers in determining if changes need to be made.
PS. I did watch the video and noticed quite a few heals throughout the duration but it is had to determine if they are being triggered by other skills or the wings but keep in mind it's a 10% rate on skills only so our sample is fairly small maybe only around 50 give or take skills were used so we should have seen 5 heals give or take a few, I personally noticed 5 or 6 heals but as I said could be from other special skills.

Best Regards, HeyBurrito
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 heyburrito Last edit in 2017-9-15 12:12:54

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heyburrito
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Post time 2017-9-15 12:40:55 | Show all posts
Dear Players,

          If you could please provide me with your server IDs and Character IDs that I can add to the bug report would be helpful.

Best Regards, HeyBurrito
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 heyburrito Last edit in 2017-9-15 12:40:55

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ryan.hout
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 Author| Post time 2017-9-15 13:24:20 | Show all posts
Edited by ryan.hout at 2017-9-15 13:27

I'm tallnskiny, he's concac, est-1481

And my heals are from the talent that I have in my blade dancer skills.  It's a talent that gives every hit of my skills a 16% chance to steal 8% health.
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 ryan.hout Last edit in 2017-9-15 13:24:20

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