North America Forum

 Forgot password?
 立即注册
Search

We are working to make our Terms of Service agreement easier to read in order to provide you with better services while protecting your personal data. We hope you can spare a few minutes to read the recently updated User Terms of Service. User Terms of Service Privacy Policy
Website Legacy of Discord -... Support
6179 Threads / 24467 Reply
Search   Favorites  

View: 547| Reply: 4

Bugged account

[Copy link]

3

Threads

9

Posts

0

Credits

User

Rank: 1

Credits
0
ognjen kisic
User
Posts:9
Joined 2017-9-15
Last Visited 2018-02-09
Post time 2017-9-15 21:04:33 | Show all posts |Read mode
Bugged account Reply:4| View:547
Hello all ,

I had issues since about few hours ago i bought the Metamorph for 5K diamonds but in any part of the game i was not able to see the spider that i picked but i did get a lot of BR that i didnt not have ,second issue is i was not able to go into Exp dungeon even if it said i had 2 attempts it started autosearch got 2 generic players and that it would not enter same happens with City defence . I made a ticket with my phone since here on PC it does not allow me for some reason and i cant see already opened tickets.So over my phone i got reply like reset your internet connection relog into the game blah blah blah usual generic stuff so now i have done that i also reinstalled the game and now i can get back into the game i log in and i select the server EU -1050 and its stuck on 61% loading (without data usage) screen. This is really frustrating since I didnt have any issues before this please help .

Translate

 ognjen kisic Last edit in 2017-9-15 21:04:33

 Support

Report
Default Signature
Reply

Use magic Report

70

Threads

1289

Posts

0

Credits

Team Lead

Rank: 7Rank: 7Rank: 7

Credits
0
vita96
Team Lead
Posts:1289
Joined 2017-6-1
Last Visited 2021-04-16
Post time 2017-9-16 02:49:31 | Show all posts
Hello Ognjen,

Sorry for the delay as we, moderators, cannot always be here all the time. We have our real life to catch up to as well. Anyway, regarding your issue, please ensure that you have a stable internet connection. You might have to switch between mobile data and your wi-fi connection.

The metamorph can be found in the metamorph button at the bottom of the screen as shwon in the following screenshot.


If you are sure that you have a stable internet connection, yet still unable to enter the game, please let me know the following information:

- Character ID number
- Server ID
- Country
- Device model
- Operating System version
- Internet Connection (Wi-fi or mobile data)
- Screenshot of the loading screen that prevents you from entering the game


Best Regards,
Vita
Translate
Floor reply (0)

 vita96 Last edit in 2017-9-16 02:49:31

 Support 2

Report
Reply Support 2 Not support 0

Use magic Report

70

Threads

1289

Posts

0

Credits

Team Lead

Rank: 7Rank: 7Rank: 7

Credits
0
vita96
Team Lead
Posts:1289
Joined 2017-6-1
Last Visited 2021-04-16
Post time 2017-9-17 03:59:44 | Show all posts
Dear Ognjen,

It is okay if you do not know your character ID. However, in order to identify the problem that you are facing I would need you to let me know all the other information I had requested before.

Please let me know the following information so we can help you out as soon as possible.
- Country
- Device model
- Operating System version
- Internet Connection (Wi-fi or mobile data)
- Screenshot of the loading screen that prevents you from entering the game

Best Regards,
Vita
Translate
Floor reply (0)

 vita96 Last edit in 2017-9-17 03:59:44

 Support 1

Report
Reply Support 1 Not support 0

Use magic Report

3

Threads

9

Posts

0

Credits

User

Rank: 1

Credits
0
ognjen kisic
User
Posts:9
Joined 2017-9-15
Last Visited 2018-02-09
 Author| Post time 2017-9-15 21:26:21 | Show all posts
My character name is Gdark and server is EU - 1050 but i cant log in and see my character ID i guess
Translate
Floor reply (0)

 ognjen kisic Last edit in 2017-9-15 21:26:21

 Support

Report
Default Signature
Reply Support Not support

Use magic Report

3

Threads

9

Posts

0

Credits

User

Rank: 1

Credits
0
ognjen kisic
User
Posts:9
Joined 2017-9-15
Last Visited 2018-02-09
 Author| Post time 2017-9-16 02:09:58 | Show all posts
Can I plz get a reply on this ???
Translate
Floor reply (0)

 ognjen kisic Last edit in 2017-9-16 02:09:58

 Support

Report
Default Signature
Reply Support Not support

Use magic Report

You have to log in before you can reply Login | Register Now

Points Rules

小黑屋|community.gtarcade.com

2021-4-24 01:17 GMT+8 , Processed in 0.056103 second(s), 42 queries .

Powered by Discuz! X3.2

© 2001-2013 Comsenz Inc.

To Top Return to the list