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I have a log issue

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captiannemo
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Post time 2017-9-16 15:32:25 | Show all posts |Read mode
I have a log issue Reply:1| View:282
now I was a android user so I was logging by gmail I changed to iPhone so I can't log now can you help me with that My in game I'd :Uraraa
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 captiannemo Last edit in 2017-9-16 15:32:25

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vita96
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Post time 2017-9-18 04:22:55 | Show all posts
Dear Captiannemo,

Have you bound your account to a GTArcade, google, facebook or twitter?
If you did bound your account to one of these platform, you can log in to your account using one of these method as per usual. If you did not bound your account before, I'm afraid you wont be able to access it as the account is a guest account that can only be access from the original mobile device. If you can provide our support your character ID number, server ID and few other information, you may be able to retrieve your account. You can contact our support by going into the game using any account, then go to "Settings" -> "Support"

Best Regards,
Vita
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 vita96 Last edit in 2017-9-18 04:22:55

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