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Loose sagestone

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abzrqjj1w--lhp...
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Post time 2017-9-19 03:14:40 | Show all posts |Read mode
Loose sagestone Reply:6| View:641
S573-Suna

Hello im here because two weeks ago when new runestone were here i bought the inferno runestone and rebirth my fire runestone and then i realise that this one wasnt fully upgrade and i didnt get back the sagestone i used in the transmutation window =/. Its been a while and i didnt know if someone can do anything about it but it will be great and it was many sagestone if i remember !

Thanks you in advance and have a good day !
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 abzrqjj1w--lhp... Last edit in 2017-9-19 03:14:40

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michael-jm
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Post time 2017-9-19 03:32:08 | Show all posts
Hi,

Thank you for providing your in game name and server number.

I need a screenshot also before this can be reported to provide the devs some evidence.

michael-jm
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 michael-jm Last edit in 2017-9-19 03:32:08

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 Author| Post time 2017-9-19 03:58:25 | Show all posts
S573-Moira-GMT
IGN: Suna

Thx for replying so fast but i have no screenshot of the firerunestone being filled i just did it so fast and realize my mistake way too late.
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 abzrqjj1w--lhp... Last edit in 2017-9-19 03:58:25

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 Author| Post time 2017-9-22 01:06:42 | Show all posts
So there is no way to get thoses sagestone back without screen?
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 abzrqjj1w--lhp... Last edit in 2017-9-22 01:06:42

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michael-jm
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Post time 2017-9-22 01:23:48 | Show all posts
Hi,

Well the devs need evidence that you had it to begin with.

That is why i wanted a screenshot or video if possible before i report this.

michael-jm
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 michael-jm Last edit in 2017-9-22 01:23:48

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 Author| Post time 2017-9-22 02:01:32 | Show all posts
Its just me who made a mistake and realize this mistake too late (i was updgrading my firerunestone and the sagestone use  before reaching a new level doesnt count when its rebirth) so if you considerits just my fault its ok, but if there is something possible to do i would love too!
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 abzrqjj1w--lhp... Last edit in 2017-9-22 02:01:32

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michael-jm
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Post time 2017-9-22 02:25:13 | Show all posts
Hi,

If you could find a way to provide me a screenshot of the firestone that was being filled i could have some evidence to provide the devs.

Without evidence you cant get it back.

They would have to just rely on what you said in that case.

michael-jm
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 michael-jm Last edit in 2017-9-22 02:25:13

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