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CANNOT ACCESS THE GAME

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daenerys2017
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Post time 2017-9-20 03:07:52 | Show all posts |Read mode
CANNOT ACCESS THE GAME Reply:3| View:408
HELLO
ALL DAY LONG I HAVE PROBLEMS WITH GAME
HAD LAG IN CLAIMING REWARDS TODAY AND NOW I CANNOT ENTER NEITHER WITH GAMEROOM OR FACEBOOK
AND ALSO WITH OTHER ACCOUNT I HAVE ON MINICLIENT

STUCKED AT 18% WHEN LOADING-
PLEASE HELP
Daenerys S957

thank you
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 daenerys2017 Last edit in 2017-9-20 03:07:52

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redarrows
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Post time 2017-9-20 04:11:52 | Show all posts
The same

Redarrows 1413 Aquila
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 redarrows Last edit in 2017-9-20 04:11:52

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redarrows
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Post time 2017-9-21 03:16:48 | Show all posts
" Networking connection error, you can try : refresh  Loading 18% "
This message for two days !!! Please fix it

REDARROWS S 1413 Aquila GMT
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 redarrows Last edit in 2017-9-21 03:16:48

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michael-jm
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Post time 2017-9-21 06:19:04 | Show all posts
Hi daenerys2017

For problems getting in to game with miniclient try the following solutions:

1. Make sure your Java is up to date.
2. Make sure your Flash Player is up to date.
3. Use a free tool like CCleaner (https://ccleaner.softonic.com), to delete cache, cookies, and temp files.
4. Type %AppData% on the Windows Search bar or Run command and press enter.
5. Locate and delete the LOA2 folder from the opened list.
6. Delete C:/LoA2 folder if it exists.
7. Download and reinstall the mini-client from (http://loa2.gtarcade.com/miniclient)
8. Make sure your Antivirus and or Firewall are not blocking the mini-client.

If after step 1,2,3, 4, 5 and 6 it still does not work for you, then i will forward it to the dev team since i have your in game name and server number.

For problems getting into game with browser try the following solutions:

1. Make sure your Java is up to date.
2. Make sure your Flash Player is up to date.
3. Make sure Internet Explorer is up to date. (Yes, this is recommended even if you’re using another browser and you can also try using it to get in-game)
4. Make sure your Browser is up to date.
5. Use a free tool like CCleaner (https://ccleaner.softonic.com)
to delete cache, cookies, and temp files.
If none of the options above works you can try different browsers such as Google Chrome, Firefox and Opera.

Also if you cant get in via browser trying using torch browser and running cc cleaner several times.

This fixed an issue for me yesterday when i couldnt load the server all the way.

For problems getting in to game via facebook refresh the page or relogin through facebook.

If after refreshing the page and relogining in through facebook you still cant get in to the game via facebook then i will forward it to the devs.
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 michael-jm Last edit in 2017-9-21 06:19:04

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