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Recharge problem

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tudor razvan
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Post time 2017-9-20 06:58:22 | Show all posts |Read mode
Recharge problem Reply:4| View:691
Hi there!

I have some recharge problems here. it seems that I am banned from recharging. It says something about chargebacks, but I didn't asked for them. i've done some recharges 2 weeks ago from my ex's card, she might probably asked for that back from her bank.... tomorrow is CS tycoon and I really want to recharge. Please help me with this!
many tnx!

Kind regards!

ign: razvan91
platform: Facebook
servername: ReefHeights (s12)
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 tudor razvan Last edit in 2017-9-20 06:58:22

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dragonlady
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Post time 2017-9-20 15:24:39 | Show all posts
Hi there razvan91, I can ask about this but if the chargebacks were significant amounts I doubt you'd get the recharge option open. Also it doesn't matter who did the chargebacks, you are responsible for any activity on your account since you've given the access to your account, thanks
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 dragonlady Last edit in 2017-9-20 15:24:39

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tudor razvan
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 Author| Post time 2018-1-10 03:29:15 | Show all posts

Hy! I am having problems with recharge as i used my mom's card the otherday and now I have this message on the sreen. Can u pls help as I need to recharge for this tycoon. TY!

ign: razvan91
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server: Reefheights s12
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 tudor razvan Last edit in 2018-1-10 03:29:15

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silver zero
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Post time 2018-1-10 03:47:37 | Show all posts
Edited by silver zero at 2018-1-9 21:55

Hi razvan91, so after your initial RC issue when you posted you managed to get it working again? But then after a while you get the suspension of payment message again?

I can file a report for you in the meantime, but if there have been more chargebacks on your account then it may not be unblocked unless you pay back the money.
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  • That's what I am saying.... I used my mom's card...I don't know if she noticed or not or what happened...The only thing I know is that i badly need to recharge today for tycoon as I am way behind 1st place. Please help me in this situation! Thank you in advanced!
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    2018-1-13 01:19  Reply

 silver zero Last edit in 2018-1-10 03:47:37

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dragonlady
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Post time 2018-1-13 01:32:04 | Show all posts
Hi there razvan91, unfortunately as silver0 there pointed out, if you done another chargeback your recharge option will not understandably be unblocked that easy.
Last time you used your girlfriends cc and now your mom's, and obviously you have done these recharges without their permission which causes issues.
We need some clarification on this and at least you'd have to pay the chargebacks back even to begin to think about unblocking your recharge, feel free to pm me if you have any further questions, thank you
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  • I do appreciate your point of view, as I said, i used my mom's card and she totally agreed with it, the problem is that none of us have any idea what happened...I am really sorry for the confusion and have to say that I don't have the money to give back to u guys....al I know is that i spent a lot in this game so far and willing to spend ahead....I don't have a lot to spend now, but as tycoon is up and I need 1st place, i might be able to put in 10k dias...Ca you possibly unlock my recharge please???
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    2018-1-13 05:56  Reply

 dragonlady Last edit in 2018-1-13 01:32:04

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