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mihaela ireth
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Post time 2017-9-20 18:28:51 | Show all posts |Read mode
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Edited by mihaela ireth at 2017-9-20 19:52

Hello,

I was swapping for socketing rods and the screen flashed and it swapped my jokers for the Zeus Badge instead. I do not need this badge, as i already have it, and was saving my flashy jokers for Golden Queen. Can you please take it away and return my cards?

Here are the screenshots for you:

https://i.gyazo.com/e680cfbdcb41841ba281ad23b3a29e48.jpg

https://i.gyazo.com/81cd5005907259b0768d61f55678ba55.jpg

https://i.gyazo.com/d45ce8caa6dae1aa20285d62a1ce9380.jpg

https://i.gyazo.com/18e909937171f65b52e326114c34585d.jpg

https://i.gyazo.com/5da9d122ad9338973ef195627977d79c.jpg

https://i.gyazo.com/11dea17c95b8578928506e867136b87d.jpg

Modified this thread as it will not alow me to post a new one.

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 mihaela ireth Last edit in 2017-9-20 18:28:51

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redsneakers
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Post time 2017-9-20 18:39:38 | Show all posts
Hi Ireth, will need the transaction ID from the payment to be able to report this for you. Also sometimes there can be even an hour delay with recharge coming through but guessing been more than that already?
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 redsneakers Last edit in 2017-9-20 18:39:38

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 Author| Post time 2017-9-20 19:43:25 | Show all posts
Edited by mihaela ireth at 2017-9-20 19:52

Modified this thread as it wont allow me to post a new one
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 mihaela ireth Last edit in 2017-9-20 19:43:25

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Post time 2017-9-20 20:52:47 | Show all posts
Edited by redsneakers at 2017-9-20 20:54

Will report this for further checking when you provide your server number.
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  • Oh here i was thinking i did that....working too much lately, i tell ya

    Lreth
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    2017-9-21 02:17  Reply

 redsneakers Last edit in 2017-9-20 20:52:47

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 Author| Post time 2017-9-21 03:13:20 | Show all posts
Any help with this?
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 mihaela ireth Last edit in 2017-9-21 03:13:20

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nγχ
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Post time 2017-9-21 03:27:39 | Show all posts
hi Lreth,

we unfortunately dont see floor replies but red has now reported it ad i will add it to the sheet for the morning meeting.

Nyx
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 nγχ Last edit in 2017-9-21 03:27:39

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It's time to let natural selection take effect... remove all warning labels and let nature sort the rest out.
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 Author| Post time 2017-9-21 03:49:50 | Show all posts
Thank you Nyx
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 mihaela ireth Last edit in 2017-9-21 03:49:50

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 Author| Post time 2017-9-21 19:23:54 | Show all posts
Any news on this?
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 mihaela ireth Last edit in 2017-9-21 19:23:54

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Post time 2017-9-21 19:25:36 | Show all posts
Hi Ireth, the cards should have been sent straight to you and the extra badge removed, please be more careful in the future
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 redsneakers Last edit in 2017-9-21 19:25:36

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 Author| Post time 2017-9-21 19:36:50 | Show all posts
As you can see below, i had 3 flashy Jokers after the swap happened. The badge was removed, but my cards were not returned. Today i drew another flashy while doing my 3 draws in magical chest. I got 4 because of this. My 3 are still missing.

Yesterday's cards:



Today's cards:

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 mihaela ireth Last edit in 2017-9-21 19:36:50

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