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shadowsong
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Post time 2017-9-22 23:01:33 | Show all posts |Read mode
Log in using yahoo Quick Log in failed Reply:13| View:1291
Hi team, need your assistant, my another char in S663 log in failed

Char name: CrazySun, V1
Level: 63






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 shadowsong Last edit in 2017-9-22 23:01:33

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jining - jm
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Post time 2017-9-22 23:08:25 | Show all posts
Hello shadowsong,

We are aware of this issue and there should be a fix on the way, for now you will have to log-in manually and not via quick-login.

Have a nice day,
JiNing - Junior Moderator
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  • did try manual log in, however, it only direct me to create new char.
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    2017-9-22 23:10  Reply
  • Hello,

    Please contact support ticket and explain to them your case (please fill-up the required form): https://support.gtarcade.com/en/search?gid=160

    Have a nice day,
    JiNing - Junior Moderator
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    2017-9-23 00:20  Reply

 jining - jm Last edit in 2017-9-22 23:08:25

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sharess2
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Post time 2017-9-23 06:15:42 | Show all posts
Edited by sharess2 at 2017-9-23 06:19

This really is getting beyond a joke, it keeps happening and each time it does we lose out on rewards such as silver card diamonds and other things. It needs to be fixed, permanently!

s706.sharess

ETA: And logging in under my yahoo email is no good either because although it is mean to be attached to my primary Yahoo quicklog account, it's not, it just creates a new account!


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 sharess2 Last edit in 2017-9-23 06:15:42

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jining - jm
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Post time 2017-9-23 06:55:20 | Show all posts
Hey guys,

I've forwarded this issue to the Devs for a review.

Have a nice day,
JiNing  - Junior Moderator
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 jining - jm Last edit in 2017-9-23 06:55:20

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sharess2
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Post time 2017-9-23 07:08:53 | Show all posts
It's back up. but the cause of this needs to be sorted out, it's happening ever couple of weeks and is gone past the point of being an annoyance to being totally frustrating and painful.
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 sharess2 Last edit in 2017-9-23 07:08:53

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shadowsong
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 Author| Post time 2017-9-23 15:03:19 | Show all posts
Hmmm.... still not solved yet, problem still remain
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  • same for me (justblabla serv 231) ticket already send ....
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    2017-9-24 00:09  Reply
  • Yup, it'd back down again. This is so frustrating.

    Instead of logging in the mini client is getting the following text come up......

    {"lang":"en-us","_ga":"GA1.2.196180066.1495754207","third_login_pt":"

    The website just shows as a null use of "@yahoo.com"

    This needs to be fixed and fixed permanently!
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    2017-9-24 05:35  Reply

 shadowsong Last edit in 2017-9-23 15:03:19

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sharess2
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Post time 2017-9-25 17:06:56 | Show all posts
Are we going to get any action on this, or are those of us that login via Yahoo considered so little that we can be locked out for days on end and ignored?
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 sharess2 Last edit in 2017-9-25 17:06:56

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jining - jm
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Post time 2017-9-26 00:35:08 | Show all posts
Hello,

Devs have contacted Yahoo in order to find a final solution for this.

Have a nice day,
JiNing - Junior Moderator
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 jining - jm Last edit in 2017-9-26 00:35:08

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dinkland
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Post time 2017-9-28 06:05:42 | Show all posts
Can not log in thru Yahoo.
My other character has not been able to log in since Friday except for a short time Monday afternoon.  No luck on multiple computers and browsers.
I see others having the same problem. Just want to know when it will be fixed.


Dink
S580 Pixie EST
Level 111
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 dinkland Last edit in 2017-9-28 06:05:42

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jining - jm
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Post time 2017-9-29 00:07:37 | Show all posts
Hey,

Devs are working on this with Yahoo, sorry for the unconvenience caused.

Have a nice day,
JiNing - Junior Moderator
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  • Had just recharged and now I am down a week without being able to use my character.

    Any idea when we might be able to get back in.

    Dink
    S580 Pixie EST
    Level 111
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    2017-9-30 09:46  Reply
  • Any information on when I will be able to log in my other character thru Yahoo. Almost two weeks.

    Dink
    S580 Pixie EST
    Level 111
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    2017-10-5 06:15  Reply

 jining - jm Last edit in 2017-9-29 00:07:37

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