Lil help pls

0nemanarmy · Post time 2017-9-26 02:32:47

I recharged today before more than 5 hours but i still dont have the topaze's , and i will lose the bonuses from today that i wanted to take from events , thx for ur attention

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florisha · Post time 2017-9-26 23:53:33

Hi 0nemanarmy,

Please share your In-game name and Server number. Also if you have any kind of Screenshot or Order number, that will help too.

Thanks ,

Florisha

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0nemanarmy · Post time 2017-10-2 14:26:34

Edited by 0nemanarmy at 2017-10-2 15:48

It stucks on : Order Submited . Our payment service provider is processing your order. This may take a little while.Please refresh this page in a few minutes.
its my 2nd recharge , first time i didnt had any problems
Besika 1481 - server
PrincessAlex - char name
Order number - 150692492892535

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0nemanarmy · Post time 2017-10-2 15:47:28

Common guys , i will lose 2nd week monday bonuses cuz of this issue ...

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jazzygirl · Post time 2017-10-2 16:45:37

Hi. if the order is pending , it was not successful. when a recharge is successful, it will show as such, pending means it was declined for one reason or another.

~Jazzy

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