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Evolve did not work

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matthew braith...
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Post time 2017-9-28 00:01:08 | Show all posts |Read mode
Evolve did not work Reply:5| View:623
Edited by matthew braithwaite at 2017-9-28 00:04

Hi, iv'e only just found out the ticket system is not working, i would have sorted this closer to the time but my daughter was born.

i got the crest to evovle Fallen Angel from an event a few months ago, did not evolve hr asap as needed to work on fallen Angel Then when it came round to using it it said successful, but when i went to refresh, no evo happened. logged out and in etc, still no joy. i believe i got the crest from the tree events, 12k points i think it is off top of my head, attatached is orig ticket of the day i got round to evolving her and then 2 ss's showing lvl req and saying no crest.

If any more information is needed ask and i will try remember

Ingame Is Phobes, UA239 server. Use Facebook as a platform

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 matthew braith... Last edit in 2017-9-28 00:01:08

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nγχ
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Post time 2017-9-28 00:43:37 | Show all posts
Hi there,

Im going to report this and ask for the logs to be checked to see if the correct crest was obtained etc. Please be patient as this may take a little time while we establish what happened.

Nyx
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  • Thank you very much, Its been mental, been proper getting annoyed waiting for no reply on tickets hah
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    2017-9-28 00:50  Reply
  • Hey there It's been over a month now and just thought id see how things are going!
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    2017-10-31 02:30  Reply

 nγχ Last edit in 2017-9-28 00:43:37

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It's time to let natural selection take effect... remove all warning labels and let nature sort the rest out.
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matthew braith...
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 Author| Post time 2017-12-15 10:51:23 | Show all posts
Any news? been over 2 months....
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 matthew braith... Last edit in 2017-12-15 10:51:23

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xomaloa
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Post time 2017-12-15 11:05:12 | Show all posts
Hello Phobes, we are looking into this for you again.

Xoma
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 xomaloa Last edit in 2017-12-15 11:05:12

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 Author| Post time 2018-1-22 00:31:54 | Show all posts
Im not going to lie, this is starting to take the piss just a little bit with the time and responses. I was told to come to the forums as i would get better service due to the in-game ticket system not working... Apparently not.
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 matthew braith... Last edit in 2018-1-22 00:31:54

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silver zero
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Post time 2018-1-22 01:16:12 | Show all posts
Edited by silver zero at 2018-1-21 19:18

Hello Phobes sorry about the time taken, but we've checked it twice for you and both times we couldnt find any log that you bought Oneiric Succubus crest from LT, so you must have been mistaken and proabably bought the 1st evolution Fallen Angel to evolve your Valentina.

Thanks for your patience in this matter, hope you have a pleasant gaming experience further.
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 silver zero Last edit in 2018-1-22 01:16:12

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Required Info: IGN, Server, Platform, Screen Shots & *Transaction ID's for Recharges* Comp Conditions
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