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Press wrongly on mystic chest

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tan andrew eng...
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Joined 2017-5-22
Last Visited 2017-11-26
Post time 2017-9-30 16:43:03 | Show all posts |Read mode
Press wrongly on mystic chest Reply:1| View:378
Edited by tan andrew eng chuan at 2017-9-30 16:43

Hi,
Pressed wrongly on the mystic chest and becomes x6000 wasted gems.
Can refund this?

Name: Huat888
Server : HKT-196

PS: Please do double confirm feature for this. It plants a bomb and waste gems like nothing.

Regads,
Andrew
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 tan andrew eng... Last edit in 2017-9-30 16:43:03

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wulf88
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Post time 2017-10-1 00:27:24 | Show all posts
Dear player,

Unfortunately we cannot compensate something that has been purposely or accidentally received by the player.
However, we have informed the developers of the issue and a confirmation button for those chests is likely to be added soon enough.

Regards,
Wulf
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  • Ha, It is disappointing to spend 6.5k gems for useless things. You can deduct whatever you given during this mistake, cos it is pretty worthless items.
    Is this the best that you can do for customer service?

    Regards,
    Tan
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    2017-10-1 14:21  Reply

 wulf88 Last edit in 2017-10-1 00:27:24

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