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Wheel of Luck

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mike achenbach
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Post time 2017-9-30 23:25:32 | Show all posts |Read mode
Wheel of Luck Reply:7| View:731
Hello, I finished running Wheel of Luck, went into the Hot Events and attempted to collect the rewards but it wouldn't let me. Nothing happened when I clicked on them, according to system clock I still had over 1 minute left before reset. The rewards are substantial and I would like to get them since I earned them.

BTW, I posted this right away in the support tickets with no response. If you're going to force us to post all support requests in the forums, you should remove the ticket system!


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 mike achenbach Last edit in 2017-9-30 23:25:32

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nγχ
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Post time 2017-10-1 00:19:14 | Show all posts
Hello,

First of all tickets havent worked in over a year there has been multiple announcements to state to use the forums where we can assist you better in future.

In order to be able to help you I would at least need your in game name, server and platform.

In future please realise that ss must be uncropped so we can report this.

Thanks nyx
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  • Sorry I forgot the server and name, but I stand by the comment about the support tickets, it shouldn't be there if you aren't going to support it.

    IGN: AmishHammer
    Server: S96 Borealwoods
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    2017-10-1 01:47  Reply
  • The ticket system isn't working for LoA, other games it is tho
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    2017-10-2 07:54  Reply

 nγχ Last edit in 2017-10-1 00:19:14

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It's time to let natural selection take effect... remove all warning labels and let nature sort the rest out.
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mike achenbach
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 Author| Post time 2017-10-2 07:28:05 | Show all posts
I take it I haven't received a response due to the devs off for the weekend?
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 mike achenbach Last edit in 2017-10-2 07:28:05

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meadowsweetfm
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Post time 2017-10-2 10:06:45 | Show all posts
Hello. We dont actually get a notice when you floor reply to something, so no one on our side knew that you had. I am filing the report for you now, however it will be a few days, due to weekend and devs being on vacation.
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 meadowsweetfm Last edit in 2017-10-2 10:06:45

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 Author| Post time 2017-10-6 00:57:25 | Show all posts
Been a few days now since the devs have been back from the weekend, can I please get this done?
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 mike achenbach Last edit in 2017-10-6 00:57:25

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nγχ
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Post time 2017-10-6 01:51:02 | Show all posts
No the devs are on vacation and will not be back till monday next week.

Your on the sheet for as soon as they are back

Nyx
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 nγχ Last edit in 2017-10-6 01:51:02

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It's time to let natural selection take effect... remove all warning labels and let nature sort the rest out.
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mike achenbach
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 Author| Post time 2017-10-6 02:19:52 | Show all posts
Ok, Thanks for the update
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 mike achenbach Last edit in 2017-10-6 02:19:52

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nγχ
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Post time 2017-10-6 02:22:10 | Show all posts
no problems sorry its taking so long

Nyx
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 nγχ Last edit in 2017-10-6 02:22:10

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It's time to let natural selection take effect... remove all warning labels and let nature sort the rest out.
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