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Problems with recharge

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luis antonio c...
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Post time 2017-10-1 12:05:00 | Show all posts |Read mode
Problems with recharge Reply:7| View:393
I did a recharge using paypal metod but i don't received ant diamonds but the payment was accreditaded. Missing the event the precious for this problem.

Xelloss
EbonheartForest 1397






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 luis antonio c... Last edit in 2017-10-1 12:05:00

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redsneakers
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Post time 2017-10-1 14:52:46 | Show all posts
Sometimes there is delay, did you somehow already got the diamonds now? If not please provide transaction ID for the recharge, any related screenshot for the rewards that you can't collect.
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 redsneakers Last edit in 2017-10-1 14:52:46

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luis antonio c...
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 Author| Post time 2017-10-2 04:22:59 | Show all posts
Edited by luis antonio castro at 2017-10-2 04:38

ID Transaction


















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 luis antonio c... Last edit in 2017-10-2 04:22:59

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luis antonio c...
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 Author| Post time 2017-10-2 04:42:04 | Show all posts
Edited by luis antonio castro at 2017-10-2 04:46

Missing rewards and the precious event too of september 30





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 luis antonio c... Last edit in 2017-10-2 04:42:04

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meadowsweetfm
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Post time 2017-10-2 04:43:30 | Show all posts
So we dont need the one form paypal, we need the one from the GTA side of things. ALso, we kind of needed full page screen shtos.
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 meadowsweetfm Last edit in 2017-10-2 04:43:30

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meadowsweetfm
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Post time 2017-10-2 05:08:24 | Show all posts
ok then your recharge doesnt show on this page? https://user.gtarcade.com/chargeV3/history ?

If not your transaction likely failed. this means that after the hold period is over, the funds will be released to you.
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 meadowsweetfm Last edit in 2017-10-2 05:08:24

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luis antonio c...
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 Author| Post time 2017-10-3 09:44:20 | Show all posts
Checking and no any confirmation, but the money of paypal was taked.



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  • GiGi.....Ebonheatforest 1397...I did the recharge for Luis Antonio Castro, the person above..I did it thru my paypal..It was pending, and I kept watching..then it wasn't pending anymore and the money was taken...Where are the diamonds?? I did a recharge of $19.99 that he posted a pic of that I gave him that was sent to me from Paypal.. I did not not the money returned I would like to know where it is. He should have gotten his diamonds..Never had a problem with R2 doing this. Please look into this matter..he gave u all u wanted...Nothing is also not showing up on his recharge history either...Please give me answers, I don't want to be out $19.99...again, I have not gotten a refund nor has he gotten his diamonds..Something needs to be done!!!!
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    2017-10-3 10:11  Reply

 luis antonio c... Last edit in 2017-10-3 09:44:20

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dragonlady
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Post time 2017-10-3 14:29:38 | Show all posts
Hi there, you should check your other accounts, if the recharge truly went through looks to me like it's gone to another account, the transaction ID we need is found on the completed paypal purchase, please see attached ss, without the right transaction ID we really have no way of going further with this, thanks
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 dragonlady Last edit in 2017-10-3 14:29:38

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