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Recharge problem

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tangent.cosine
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Post time 2017-10-1 21:23:14 | Show all posts |Read mode
Recharge problem Reply:2| View:649
I just tried to recharge. In both, chrome and firefox the process is stuck. The message is pasted below. In the past, whenever this happened the order would not go through and moreover, i would not get a note about my order's status even after 48 hours.

Also, i can not submit a ticket, as tickets will not go through.

Please, (a) Let me know about the status of my recharging order. (b) Take care of my account, so that i may submit tickets.

The IGN is kotsarelos and the server is S889 (Fafnir).
  • Our payment service provider is processing your order. This may take a little while.Please refresh this page in a few minutes.
  • Recharge Channel:
    WorldPay
  • Game:
    LoA II & S889-Fafnir-GMT
  • Recharge Amount:
    $12.39
  • Game Currency:
    400 Topaz
  • Time:
    10-01-2017 09:13:21
  • Order Number:
    150686360135345



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 tangent.cosine Last edit in 2017-10-1 21:23:14

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kuzco
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Post time 2017-10-1 21:34:29 | Show all posts

Hello Tangent

When it comes to ""real money"", moderators unfortunately cannot help you.

Thus, all recharge issues requires a support ticket, which you can create here:
        https://support.gtarcade.com/en/search?gid=160
or here:
        https://apps.facebook.com/leagueofangelsii/support

When creating the ticket, please include your
- Character name
- Server number
- Screenshots (if possible)

We are sorry for the inconvenience.

Best regards
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 kuzco Last edit in 2017-10-1 21:34:29

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tangent.cosine
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 Author| Post time 2017-10-2 05:59:31 | Show all posts
Thank you for your answer, the problem has been resolved.
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 tangent.cosine Last edit in 2017-10-2 05:59:31

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