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big joker reward

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vicente souche...
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Post time 2017-10-4 11:15:27 | Show all posts |Read mode
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Edited by vicente souchet at 2017-10-4 11:15

IGN: SunaServer: S573-Moira-GMT

Hello i just got the reward for my ranking in card events but it appear that i have use my whole card during this event and i cant trade my big joker against nothing since i dont have the necessary other card, i dont think im the only one in this case . If something can be done it would be great ! thx


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 vicente souche... Last edit in 2017-10-4 11:15:27

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ulothar
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Post time 2017-10-4 18:39:11 | Show all posts
Hello Suna

Your issue has been forwarded to the devs, if I have any news will come back to you.

Thank you
Ulothar Junior Moderator
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 ulothar Last edit in 2017-10-4 18:39:11

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vicente souche...
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 Author| Post time 2017-10-7 04:48:22 | Show all posts
Hello ! i come here to see if there is any news of this problem? i know it can take some times but i still ask !

Thank you
Suna
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 vicente souche... Last edit in 2017-10-7 04:48:22

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ulothar
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Post time 2017-10-7 14:57:58 | Show all posts
Edited by ulothar at 2017-10-7 15:08

Hello again,

I did talk with my superior today and he said that the reply is that they will consider such exchange maybe in the future. This is not a bug and players should know that they will win Big Joker and it's up to the players to see how they will use these cards before the event ends. I am sorry but let's hope next time it will be better calculated by you
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 ulothar Last edit in 2017-10-7 14:57:58

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 Author| Post time 2017-10-9 07:07:46 | Show all posts
well its a little bit stupid because we are not sure to win the price if there is people with better ranking than us at the end of the event it is totally random =X
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 vicente souche... Last edit in 2017-10-9 07:07:46

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