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broken Pandora mail

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elfaba
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Post time 2017-10-4 12:22:32 | Show all posts |Read mode
broken Pandora mail Reply:15| View:931
I have a pandora mail that for some reason will not activate the gem combo bonus. I have switch around and no matter what hero i put it on it wont activate. I am providing screen shots. i have worn this mail for a couple weeks hoping would work but that bonus takes away from me.
IGN-Elfaba
Server- ua263 was s1204
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 elfaba Last edit in 2017-10-4 12:22:32

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elfaba
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 Author| Post time 2017-10-4 12:33:54 | Show all posts
some reason the photo did not load
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 elfaba Last edit in 2017-10-4 12:33:54

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a5ho9999
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Post time 2017-10-4 13:02:57 | Show all posts
You should also Screenshot all your pieces showing gems for the mods too
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 a5ho9999 Last edit in 2017-10-4 13:02:57

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dragonlady
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Post time 2017-10-4 15:48:49 | Show all posts
Hi Elfaba, would need to see all the gear fully slotted before I can report this for you please?
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 dragonlady Last edit in 2017-10-4 15:48:49

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 Author| Post time 2017-10-4 22:20:14 | Show all posts
Edited by elfaba at 2017-10-4 22:38

ok heres the ones of gems on all her armor
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  • for some reason it dont like to upload photos well
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    2017-10-4 22:40  Reply
  • silver zero 

    Jr. Player Moderator

    Its ok we can manage to see them even though Forum throws a bit of a tantrum now and then haha
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    2017-10-4 22:41  Reply

 elfaba Last edit in 2017-10-4 22:20:14

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silver zero
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Post time 2017-10-4 22:30:13 | Show all posts
Hello Elfaba, thanks for supplying all the necessary screen shots, we can get a report filed for you now.
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 silver zero Last edit in 2017-10-4 22:30:13

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Required Info: IGN, Server, Platform, Screen Shots & *Transaction ID's for Recharges* Comp Conditions
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 Author| Post time 2017-10-11 07:14:53 | Show all posts
do we know how long before it gets fixed since i lose skills and strength because of it?
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 elfaba Last edit in 2017-10-11 07:14:53

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Post time 2017-10-11 10:18:44 | Show all posts
Hello elfaba, sadly we do not know how long would that take as they are having a hard time solving the individual issues lately. It takes a bit longer than expected and we apologize for that.  Hopefully today we'll get an answer and we'll update you .
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  • they sent me the new Pandora mail and it also has the same problem. I even changed out the gems in case they were the problem but to no avail. I do not know what to do *is crying an option* hahahahaha
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 freyafm Last edit in 2017-10-11 10:18:44

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Please try and make all the posts/threads that have to be reported, in Support Section!!!!
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 Author| Post time 2017-10-25 02:38:03 | Show all posts
they sent me the new Pandora mail and it also has the same problem. I even changed out the gems in case they were the problem but to no avail. I do not know what to do *is crying an option* hahahahaha
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 elfaba Last edit in 2017-10-25 02:38:03

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Post time 2017-10-25 02:52:08 | Show all posts
Edited by silver zero at 2017-10-25 02:54

hello elfaba, I believe another mod (redsneakers) has asked you for details and screen shots of the upgrade levels (upgrade, Evolve, Enchant, refine) of your buggy pandoras mail.
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 silver zero Last edit in 2017-10-25 02:52:08

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