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The money did not come

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abzxjb8ts-pndg...
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Joined 2017-10-4
Last Visited 2017-10-10
Post time 2017-10-4 22:30:08 | Show all posts |Read mode
The money did not come Reply:1| View:207
Edited by abzxjb8ts-pndgpu@facebook.com at 2017-10-4 22:31

Кристаллы не пришли, чтобы поддержать письмо не работает Кристаллы не пришли, чтобы поддержать письмо не работает Crystals did not come to support writing does not work
Alsh
ID124883945
ЕС-1082
GPA.3345-2080-5288-58760
04.10.2017 12.43.18EEST




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 abzxjb8ts-pndg... Last edit in 2017-10-4 22:30:08

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wulf88
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Post time 2017-10-4 23:38:33 | Show all posts
Dear player,

We apologize for the inconvenience.
For recharge issues, please resort to the ingame support by contacting them through an ingame or a web ticket.

To make an in-game ticket, please follow the instructions as per screenshot below:

Alternatively, to contact the support through the web, please visit the following link and create your ticket:
https://support.gtarcade.com/en/question/ticket/gid/182

In your ticket, explain your issue thoroughly and report the following information:
- Server ID
- Character ID
- Character Name
- Date Recharged
- Amount Recharged
- Unique Transaction ID (from your google payments profile, or your bank statement)

Any screenshots that prove your point should be uploaded first to an image-hosting website (like imgur.com), and then only copy and paste their links into your ticket. The support might take up to 4 business days to respond.

Regards,
Wulf
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 wulf88 Last edit in 2017-10-4 23:38:33

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