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hyjynx101
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Post time 2017-10-5 09:15:33 | Show all posts |Read mode
Monthly Card Reply:3| View:550
Edited by hyjynx101 at 2017-10-6 12:08

I recharged for the monthly card received the diamonds for the recharge but was unable to unlock the monthly card. Please help!


IGN: Jynx
SERVER: Borealwoods(s96)
PLATFORM: Facebook
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 hyjynx101 Last edit in 2017-10-5 09:15:33

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dragonlady
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Post time 2017-10-5 15:00:43 | Show all posts
Hi there Jynx, you need to wait until next day after collecting last to re-activate monthly card,
can't activate it again the same day you have collected it last time, ok?
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  • I can if its for a different server!
    I paid for received the diamonds for was able to activate and collect Monthly Card for Server...
    IGN: Frack
    SERVER: Satchel(1132)
    PLATFORM: Facebook
    I paid for received the diamonds for but was unable to activate or collect Monthy Card for Server...
    IGN: Jynx
    SERVER: Borealwoods(s96)
    PLATFORM: Facebook
    I updated my original post with additional ss from today. Its a problem on that end, fix it please!
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    2017-10-6 12:15  Reply
  • Reply hyjynx101 :I believe I am owed 400 diamonds for yesterday and now today for, I now am losing these two days because of this error!
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    2017-10-6 12:22  Reply

 dragonlady Last edit in 2017-10-5 15:00:43

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hyjynx101
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 Author| Post time 2017-10-7 09:49:41 | Show all posts

oops

Edited by hyjynx101 at 2017-10-7 10:04

This part that I was gonna complain about is for a toon on a GTarcade platform that I play on that has no relation to this complaint except in name only. Please fix the original request for the Monthly Card

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 hyjynx101 Last edit in 2017-10-7 09:49:41

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freyafm
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Post time 2017-10-7 10:46:12 | Show all posts
Edited by freyafm at 2017-10-7 14:21

I am going to explain this one more time.
On your account Jynx anyone can CLEARLY  see you have collected your Monthly Card on 4th and that you have 0 days remaining!
You also Show us a recharge on 4th as well.
If you collected your 30th day (last day active of monthly card) on 4th and you recharge on the 4th as well, you CANNOT activate the Monthly Card in the same day!
You have to wait to recharge on the NEXT day!
See the difference in your own screenshots!
Look at the ss you provided for Jynx on 4th where it s saying "Collected" and the look at the ss provided for Jynx where it's saying "Unactivated"
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 freyafm Last edit in 2017-10-7 10:46:12

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Please try and make all the posts/threads that have to be reported, in Support Section!!!!
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