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Missing Recharge

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abwtu6z9z3b1tv...
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Post time 2017-10-6 13:23:50 | Show all posts |Read mode
Missing Recharge Reply:6| View:427
Edited by abwtu6z9z3b1tvym@facebook.com at 2017-10-6 13:23

User name Shanra
servrer Ua223, platform facbook


Just recharged $100 -- diamonds did not come into my account, nor did hot events pick it up.  Refreshed several time -- not resolved.  Please address as soon as possible

Thank you.

Forum is not allowing me to upload my screen shots -- one of the payment to fb, the other of precious pro/diamonds summary which did not register the recharge on Oct 6th approximately 21:00 server time.





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 abwtu6z9z3b1tv... Last edit in 2017-10-6 13:23:50

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yunadalmasca
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Post time 2017-10-6 13:45:07 | Show all posts
hi there, there is currently a delay on the recharges which is why is hasnt shown up yet, your rewards will be available once the diamonds are added to your account
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 yunadalmasca Last edit in 2017-10-6 13:45:07

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yunadalmasca
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Post time 2017-10-6 13:47:41 | Show all posts
please submit a screen shot of all of the rewards you are currently waiting to collect
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  • the reason there is two threads on this report is because I cannot upload screenshots through firefox -- and can't do it now eitehr .    pls refer to thread http://community.gtarcade.com/thread/1294097-1-1.html  -- has the screen shots of the recharge

    I now have the purchased diamonds but what I don't have are the associated hot event rewards  I have a screen shot of the precious pro rewards but not any other ancillary rewards (e.g. total recharge, tycoon poiints, etc). Pls rectify in full
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    2017-10-7 00:02  Reply
  • Correction -- total recharge was available today to collect -- I was not however able to collect any of the rewards that would have come to me yesterday through hot events (e.g. precious pro, tycoon, any other related recharge rewards)
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    2017-10-7 00:12  Reply

 yunadalmasca Last edit in 2017-10-6 13:47:41

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abwtu6z9z3b1tv...
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 Author| Post time 2017-10-8 00:43:36 | Show all posts
can't upload screenshot on this one -- screenshots are on  http://community.gtarcade.com/thread/1294097-1-1.html  

No action on my quick reply yesterday to yunadalmasca -- any idea when this will be resolved?

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 abwtu6z9z3b1tv... Last edit in 2017-10-8 00:43:36

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nγχ
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Post time 2017-10-8 01:00:37 | Show all posts
I have replied to the other post please stick to one post and do not make multiple posts about the same topic

Nyx
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 nγχ Last edit in 2017-10-8 01:00:37

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It's time to let natural selection take effect... remove all warning labels and let nature sort the rest out.
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abwtu6z9z3b1tv...
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 Author| Post time 2017-10-8 10:12:28 | Show all posts
As I said, I would have had I been able to upload screenshots to this post -- hence the two and the cross reference.
Will stick with the other post now -- perhaps you should fix the glitch with firefox.
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 abwtu6z9z3b1tv... Last edit in 2017-10-8 10:12:28

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redsneakers
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Post time 2017-10-8 16:09:59 | Show all posts
I'll answer in the other thread with the screenshot. You don't have to reply here anymore.
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 redsneakers Last edit in 2017-10-8 16:09:59

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