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badadryan2013
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Joined 2016-9-23
Last Visited 2018-07-14
Post time 2017-10-8 18:37:16 | Show all posts |Read mode
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i recharged 1 hour ago and i didnt get any topaz. is written:
Order Submitted!
            
  • Our payment service provider is processing your order. This may take a little while.Please refresh this page in a few minutes.
  •                     Recharge Channel:                    Adyen
  •                     Game:                    LoA II & S935-Volsung-GMT
  •                     Recharge Amount:                    $59.49
  •                     Game Currency:                    2000 Topaz
  •                     Time:                    10-08-2017 05:28:21
  •                     Order Number:                    150745490138194

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 badadryan2013 Last edit in 2017-10-8 18:37:16

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ulothar
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Joined 2016-9-9
Last Visited 2020-11-02
Post time 2017-10-8 18:41:55 | Show all posts
Hello badadryan2013

Unfortunatelly we are not dealing with recharges anymore on the forums. Can you please submit a ticket at the support center at this link ?

https://support.gtarcade.com/en/search?gid=160

Thank you
Ulothar Junior Moderator
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 ulothar Last edit in 2017-10-8 18:41:55

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cytheria8
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Post time 2017-10-9 03:52:48 | Show all posts
I can help you even better, i get this message all the time when my credit card is empty so this message appears when something went wrong and the system couldn't process your request.
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 cytheria8 Last edit in 2017-10-9 03:52:48

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