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Loss of BR...

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dandyman
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Post time 2017-10-8 21:22:17 | Show all posts |Read mode
Loss of BR... Reply:9| View:1202
Edited by dandyman@cableone.net at 2017-10-8 07:29

Just finished with Angel Evolves and each one showed positive numbers being added to my BR.  When I came out of that, I found that my BR had REDUCED by over 1,000,000...was over 64M going in and 62.8M coming out.  I did a refresh and the number stayed the same...the reduced one.

I checked back with my records and the reduction amounts to almost a week's worth of increases.  Not a happy camper right now over that.

And before you ask, I did nothing in the way of equipment, rebirths (all heros are at max on that), gems, or any other thing that would impact the BR.  I was only doing the Angel Evolves.


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 dandyman Last edit in 2017-10-8 21:22:17

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silver zero
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Post time 2017-10-9 00:28:48 | Show all posts
Did you perhaps accidentally deploy a new Angel? Or check if you changed your Guardian Angels or artifacts, or amulets on your deployed heros (hope that isnt the case though)
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 silver zero Last edit in 2017-10-9 00:28:48

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dandyman
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 Author| Post time 2017-10-9 03:03:50 | Show all posts
Like I said in my original post, I only was doing Angel Evolve and nowhere near the panel to deploy any angel.
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 dandyman Last edit in 2017-10-9 03:03:50

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yunadalmasca
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Post time 2017-10-9 08:26:15 | Show all posts
would you be able to provide screen shots of before and after? that way Silver can put in a report to have it checked into
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 yunadalmasca Last edit in 2017-10-9 08:26:15

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 Author| Post time 2017-10-9 11:57:38 | Show all posts
Edited by dandyman@cableone.net at 2017-10-8 22:00

Unfortunately, I can't.  It would seem that instead of adding BR from the Angel Evolves, it subtracted it.  I know I spent a large amount of Seraph Stones evolving angels for the covenant increases.  What I do have is a reading as of midnight...64,176,820.  In between that reading and the angel evolve action was hero training, hero upgrades, and rune upgrades, plus Angel blessings and fairy feedings (don't recall any level ups for the fairies, however, not sure if there were any for the angels).  Each of those, of course, increased the BR.  It dawned on me later this evening when some increases were registered that the text of the increase was green whereas the Angel Evolves was red...that reduction was not expected as it never has done that before.

So the problem seems to be with the adding of BR from the Angel Evolves being negative instead of positives resulting in a reduction of BR.  That reduction, by the way, has cost me some battles that I would have won otherwise along with potentially higher scoring in Demonic War.

That's all the information that is germane to the problem as far as I can determine.
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 dandyman Last edit in 2017-10-9 11:57:38

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dragonlady
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Post time 2017-10-9 17:06:05 | Show all posts
Hi SirDandy, unfortunately we can't start looking for your lost BR but we can help you figure out what made this BR loss happen, and if it's some item gone actually missing we can try to ask to find out from the logs what happened to it.
So now you will need to check your angels, artifacts, heroes, amulets and so on before we can help you, chances are something was misplaced simply, it actually happens more often than you'd think, but I'm afraid our means of helping you are limited unless you are able to pinpoint the BR loss to a certain item, thanks
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 dragonlady Last edit in 2017-10-9 17:06:05

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 Author| Post time 2017-10-9 17:40:33 | Show all posts
The DEVs have the resources to research that, dragonlady.  We do not have the luxury of an activity log where we are able to look back into for identifying just when and where a problem occurred.

I have done all that you suggested and nothing is missing or misplaced other than the reduction of the BR.  The only definitive information I have is my own records where I take a reading of certain values every midnight and record them on a spreadsheet.  BR is one of those values that I track as to progress made for the previous time between recordings.

My description of the problem is very explicit as to its behavior.  That's all I can do with the resources I have available to me, the player.  Now if the lack of resolution is because the DEVs are too lazy or too incompetent to review activity logs for a given account, then there's nothing I can do about that.  I know you mods are only attempting to get as much as you can to get the problem corrected, however, if it were something as simple as a "misplaced" item or such, I certainly would own up to it being my error in reporting a problem.  In this instance, though, there is nothing to support that theory.   What I did do was admit that I did not consciously recognize the text color difference when evolving the angels to open up additional covenants of which there were several.  Beyond that, I am severely handicapped to provide anything more.

I suppose it would be too much to suggest that some DEV attempt to recreate the behavior.  It has to do with the rapture of the Angels in the covenant and not the levels.  A significant amount of Seraph Stones were spent in upgrading the evolution and those are transactionals which I'm sure are being logged, and if they aren't, then there is far more wrong with LoA than any of us realize.  Basic, elementary systems design requires those to exist just for instances such as I've described.

Errors in LoA such as this are NOT always the fault of the player's actions or ignorance.  Also, I've managed to spend resources to bring the BR back up some, yet, not all of what was deducted.
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 dandyman Last edit in 2017-10-9 17:40:33

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redsneakers
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Post time 2017-10-9 18:13:11 | Show all posts
Dragonaldy already tell you what we able to help you with, suggest you try look a bit harder
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 redsneakers Last edit in 2017-10-9 18:13:11

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 Author| Post time 2017-10-9 21:53:56 | Show all posts
Well, I did find an amulet that had been removed.  Looked at all the other artifacts and gems, etc. as well and didn't find anything else.

So...there is a definite "glitch" in the Angel Evolve that potentially will corrupt other parts besides the angels.  This should be reported as such, then.

Thank you for the advisories.  I truly appreciate it...
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 dandyman Last edit in 2017-10-9 21:53:56

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silver zero
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Post time 2017-10-10 00:36:57 | Show all posts
Well its good that you found the cause of your missing BR, thats why we ask players to do a regular check up first. And its especially good that the amulet didnt dissapear completely, which is a "glitch" and a known issue.
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 silver zero Last edit in 2017-10-10 00:36:57

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