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Why no answers?

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sveadjerf
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Post time 2017-10-12 00:23:59 | Show all posts |Read mode
Why no answers? Reply:3| View:414
I have two issues ive been told i will get help with and you guys will answer my threads once uve heard from the team, if they can change my wing shards into chest shards since i already have the wings, and where my entire set of legendary phoenix pet equip went, its been 1-2 weeks since i made those thread and NOTHING, normally takes a day, eh? other people have the same issue they have waited even longer, why you guys ignoring us, wheres my info
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 sveadjerf Last edit in 2017-10-12 00:23:59

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iselin
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Post time 2017-10-12 00:50:29 | Show all posts
Hi I am sorry,
but the devs have been out of their offices until yesterday due to Chinese holidays.
However I am sure that Ulothar will update when the devs have caught up on the small backlog that is bound to have occurred after them being away for a week.
Anyway I checked your case and it has as of now been no update on this issue.

I'm sorry for the inconvenience

-Ise
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 iselin Last edit in 2017-10-12 00:50:29

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sveadjerf
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 Author| Post time 2017-10-12 01:01:28 | Show all posts
alright ty, good to know, got a bit worried since you never get answers on tickets forums are the way to go xD
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 sveadjerf Last edit in 2017-10-12 01:01:28

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iselin
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Post time 2017-10-12 01:28:49 | Show all posts
I am sorry if your ticket have gone unanswered,
The devs have promised with the new support system they have implemented that their response time may be reduces and also more benefitial for the players.

Hopefully your case will be solved soon.

Have a nice day
-Ise
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 iselin Last edit in 2017-10-12 01:28:49

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