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My server is not found on support system

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stasy_vasev
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Post time 2017-10-13 02:25:52 | Show all posts |Read mode
My server is not found on support system Reply:2| View:437
ign: Стасик
Server: S1535-Ely-GMT
I have done following steps:
1. I have tried to recharge and the new payment system appeared.
2. When I checked if the server is the rigt one - it was not.
3. Then I looked for my server on the dropdown list.
4. I couldn't find it.
5. I went to support in order to place a ticket.
6. I looked for my server on the dropdown list and it was againt not there.
NB:
The last server in my dropdown list is the S1318-Euterpe-EST.

Thank you for your prompt feedback.
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 stasy_vasev Last edit in 2017-10-13 02:25:52

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holls
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Post time 2017-10-13 03:07:48 | Show all posts
Hi,
Sorry for the inconvenience, I will communicate this to the Developer Team.
If you can please send me a screenshot showing that your currently server is not being displayed on the recharge tab will be useful.
Thanks in advance,
Holls-Junior Moderator
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 holls Last edit in 2017-10-13 03:07:48

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anders0978.s
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Post time 2017-10-13 06:51:47 | Show all posts
I am also experiencing the same issue.  Mine was Natashia   I looked for it in drop down box..it is gone as well
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 anders0978.s Last edit in 2017-10-13 06:51:47

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