Fading Dimond

colin.kennedy01@gmail.com · Post time 2017-10-19 16:54:47

Fading dimonds are stated as being able to be used like dimonds and will be used before dimonds are used. However on the dragons roar I had 30000 faded dimonds but could not purchase the roar, as it stated insufficient resources.

See attached file

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ulothar · Post time 2017-10-19 16:57:53

Hello colin.kennedy01

Can you please give me your IGN and Server in order to inform the devs about it?

Thank you
Ulothar Junior Moderator

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colin.kennedy01@gmail.com · Post time 2017-10-19 17:07:14

IGN Dominator
Server 164 Saintslake

Either give me a partial refund or credit my account with the 8000 sapphire jade. Thank You

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ulothar · Post time 2017-10-19 17:14:45

Hello again,

You want to buy the 5000 sapphire and 50 jades for 2k topaz and 7k diamonds as the screenshot show or the 8000 sapphire ?

Thank you
Ulothar Junior Moderator

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colin.kennedy01@gmail.com · Post time 2017-10-19 17:22:36

8000 sapphire

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ulothar · Post time 2017-10-19 18:49:12

Hello again,

The issue has been reported , once I have the answer from the devs will let you know.

Thank you
Ulothar Junior Moderator

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ulothar · Post time 2017-10-20 00:27:32

Hello again,

I've been informed that this issue has been reported to the devs and are aware of it. We are very sorry for the bad experience but we are unable to help you buy the dragon's roar manually since you have already spent the fading diamonds.

Thank you
Ulothar Junior Moderator

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colin.kennedy01@gmail.com · Post time 2017-10-20 00:33:27

True, but the faded diamonds were spent because they change to gold at midnight, and there is no certainty that the devs would action the request. As the faded diamonds were purchased just to do a dragons roar, some compensation should be forthcoming.

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Fading Dimond

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