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Artifact Armament

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zulu_sa
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Post time 2017-10-20 00:47:54 | Show all posts |Read mode
Artifact Armament Reply:13| View:1326
Hi

One of my friends augmented artifact armament to lvl 12 it says successful but it drops it lvl to 0. He lost all the sunstones. He created the thread too but no reply from mods. Is this the kind of support one shld expect. His IGN is goldseeker and server s231. Plz look into the same either return his sunstone or increase the lvl of his artifact armament.

His IGn Goldseeker
S231
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 zulu_sa Last edit in 2017-10-20 00:47:54

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holls
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Post time 2017-10-20 01:06:36 | Show all posts
Hi,
Sorry we missed the thread, I will communicate this issue to the Developer Team so they check out this case.
I will update you when I get a response.
Thanks and have a nice day,
Holls-Junior Moderator
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 holls Last edit in 2017-10-20 01:06:36

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 Author| Post time 2017-10-20 01:07:58 | Show all posts
Thx

Hi Today he lost the enhancement too on tht piece
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 zulu_sa Last edit in 2017-10-20 01:07:58

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holls
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Post time 2017-10-20 01:08:37 | Show all posts
I did not miss the thread it was already sent to the Developer Team.
Please wait till they reply me back.
Have a nice day,
Holls-Junior Moderator
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 holls Last edit in 2017-10-20 01:08:37

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 Author| Post time 2017-10-21 15:00:54 | Show all posts
Any update on this?
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  • nothing, never receive anything from them..
    always " communicate or we will report it to dev's" that's all...
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    2017-10-22 01:45  Reply

 zulu_sa Last edit in 2017-10-21 15:00:54

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Post time 2017-10-22 01:43:46 | Show all posts
Hi,
I got a answer from the Developer Team, they fixed this for you but you need to stop using any speed software or application while playing, that will cause bugs and issues in the game.
Thanks and have a nice day,
Holls-Junior Moderator
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 holls Last edit in 2017-10-22 01:43:46

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goldseeker_21
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Post time 2017-10-22 23:05:07 | Show all posts
so basically all the sunstone that i lost until augment 12 and enhancement to lvl 108 will be sent to me by mail or what?
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 goldseeker_21 Last edit in 2017-10-22 23:05:07

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 Author| Post time 2017-10-24 02:26:17 | Show all posts
Any Info??
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 zulu_sa Last edit in 2017-10-24 02:26:17

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goldseeker_21
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Post time 2017-10-25 00:51:34 | Show all posts
WOW...NO MORE REPLY OR ANY ANSWER FOR WHAT WILL HAPPENED TO MY ITEMS...
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 goldseeker_21 Last edit in 2017-10-25 00:51:34

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Post time 2017-10-25 01:34:49 | Show all posts
Hi,
The developer Team did not return your resources back?
They told me they indeed gave you all the resources back, if not please update me and I will ask them again.
Holls-Junior Moderator
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 holls Last edit in 2017-10-25 01:34:49

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