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Anniversary - Double recharge doesn't work at all

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tech.bingu
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Post time 2017-10-20 02:26:38 | Show all posts |Read mode
Anniversary - Double recharge doesn't work at al Reply:9| View:765
I have tested i found that it doesn't work at all. Everyone please be careful.
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 tech.bingu Last edit in 2017-10-20 02:26:38

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zuzana
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Post time 2017-10-20 22:28:27 | Show all posts
So did they fix the double recharching by now? Did anyone successfully get double Recharge Rewards?
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 zuzana Last edit in 2017-10-20 22:28:27

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tech.bingu
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 Author| Post time 2017-10-20 12:42:51 | Show all posts
I  mean I have recharged 1k diaz and received exactly 1k instead of 2k. It is fake 2x recharge.
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 tech.bingu Last edit in 2017-10-20 12:42:51

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prakaveich
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Post time 2017-10-20 04:01:51 | Show all posts
Works for me but can someone tell me if it will work twice? Or only once? If it's only once, is it per day or through event?
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 prakaveich Last edit in 2017-10-20 04:01:51

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kmopkmop
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Post time 2017-10-20 04:32:05 | Show all posts
What wings/pets do 1k and 2k recharges give? Can't preview the vouchers.
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 kmopkmop Last edit in 2017-10-20 04:32:05

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sullivan10x
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Post time 2017-10-20 12:53:19 | Show all posts
My recharge wasn't rewarded with double diamonds and wasn't acknowledged by wing gift or recharge award. Very discouraged. What to do?
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 sullivan10x Last edit in 2017-10-20 12:53:19

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boobytrapp
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Post time 2017-10-20 15:46:57 | Show all posts
They should check the logs of all who recharged and compensate us all for this error.
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 boobytrapp Last edit in 2017-10-20 15:46:57

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tech.bingu
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 Author| Post time 2017-10-20 19:44:25 | Show all posts
Edited by tech.bingu at 2017-10-20 19:48

Hope so. I'm so badly discouraged now. This game's quality is worse and worse.
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 tech.bingu Last edit in 2017-10-20 19:44:25

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sullivan10x
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Post time 2017-10-20 23:23:16 | Show all posts
Moderator? Anyone? We need this addressed and resolved today. The entire event is compromised. Like I said, my recharge was not aknowledged by any of the recharge award including the 7 day wing gift. Please help!
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 sullivan10x Last edit in 2017-10-20 23:23:16

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vita96
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Post time 2017-10-21 01:48:40 | Show all posts
Dear players,

Sorry for the delay in my response. I've checked around with my guild mates and the moderation team, they were able to receive the double recharge without issues. If you did not receive your additional diamond, please submit a ticket to our support team. You can submit it by going to in-game "settings" -> "support" or you can go to this link.

In the ticket, explain your situation and provide your Character ID, Server ID as well as your purchase number.

Best Regards,
Vita
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 vita96 Last edit in 2017-10-21 01:48:40

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