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Did not get my Arcane Orb from Amulet Exclusive

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josec1975
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Post time 2017-10-20 04:01:15 | Show all posts |Read mode
Did not get my Arcane Orb from Amulet Exclusive Reply:2| View:270
Edited by josec1975@live.com at 2017-10-20 04:09

Can someone Please Help me out? I paid $80 early today and did everything needed to get the Arcane Orb from the Exclusive Amulets Event and yet I still have not gotten it. It says that I have not used Auricion as my Wyrm yet I did choose it and paid the diamonds for it. I am very unhappy right now. Can I please get some support here?
IGN: ShadowBlade
Platform: Facebook
Server: Jeremy 1026


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 josec1975 Last edit in 2017-10-20 04:01:15

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rubeolefm
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Post time 2017-10-20 04:29:29 | Show all posts
hello,
can you give us screen caps (uncropped please, showing your in game name) of each task, and of event, along with recharge number?
If this is an event bug, we will compensate, but I do need the evidences please.

About auricion, it needs to be a server, not a cross-server one
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  • I am trying to post my screen shot in the reply section but it is not letting me do so
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    2017-10-20 05:48  Reply
  • I have been trying to send you a screen shot of the event status and have not been able to do so. Is there any options that you can give me to show you what I have been trying to explain. And about Auricion, I did select the server Gold Wyrm not the Cross Server one.
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    2017-10-20 08:31  Reply
  • I am still waiting on a reply to my response
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    2017-10-21 06:05  Reply

 rubeolefm Last edit in 2017-10-20 04:29:29

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bapan saha
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Post time 2017-10-20 05:39:29 | Show all posts
same thing happen in my char today .. i recharge 100$ ,spend 6999 ..used soulstone....when i go for server wyrm race......i remember i already release purple dragon after reset.....whole day i feel regret..i lost 100$ for this  amulet........tho my fault i should not release dragon..
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  • rubeolefm 

    Sr. Player Moderator

    unfortunately we cannot ask anything there :-(
    please, do think twice and double check everything before spending so much money!
    (well, at least diamonds can still be used elsewhere, and I have heard about a CS tycoon coming soon, they will be useful)
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    2017-10-20 05:41  Reply
  • one thing i forgot to tell ..this is not a bug
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    2017-10-20 05:42  Reply
  • I dont know what is going on, but it was not something I did.as I always do everything in order to get  rewards. Its just strange to me.
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    2017-10-20 06:01  Reply

 bapan saha Last edit in 2017-10-20 05:39:29

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