North America Forum

 Forgot password?
 立即注册
Search

We are working to make our Terms of Service agreement easier to read in order to provide you with better services while protecting your personal data. We hope you can spare a few minutes to read the recently updated User Terms of Service. User Terms of Service Privacy Policy
Website League of Angels Support
42049 Threads / 241122 Reply
Search   Favorites  

View: 576| Reply: 16

Missing a Recharge on the 20th. SS and detail inside. Please help.

[Copy link]

29

Threads

141

Posts

0

Credits

User

Rank: 1

Credits
0
go7hius
User
Posts:141
Joined 2017-10-1
Last Visited 2019-07-08
Post time 2017-10-23 00:15:07 | Show all posts |Read mode
Missing a Recharge on the 20th. SS and detail in Reply:16| View:576
Edited by go7hius at 2017-10-23 00:44

On the 20th (still my 19th I am an hour behind server time) (first day of tycoon)  I recharged $10 for my monthly card; it went through.  I Then recharged $20 for precious pro; it also went through.  Then I recharged $10 to complete $40 recharge bonus for Lucky Tree and HoC upgrade.  I waited for hours and gave up hope on it so i recharged another $10; it went through.   I would like to have the $10 recharge please go through as it hasn't yet.  I have provided my FB recharge log and my ingame total recharge for the next day still showing $40.

Ty for any assistance you can offer.

Gothius 霜
FB GtArcade
server:  shule(984)...   ub27...  uc13 (current)


https://imgur.com/bcPYw6E
Translate

This post contains more resources

You have to Login for download or view attachment(s). No Account? Register

x

 go7hius Last edit in 2017-10-23 00:15:07

 Support

Report
Default Signature
Reply

Use magic Report

0

Threads

3348

Posts

0

Credits

玩家版主

Rank: 7Rank: 7Rank: 7

Credits
0
silver zero
Jr. Player Moderator
Posts:3348
Joined 2016-12-27
Last Visited 2019-01-06
Post time 2017-10-23 01:14:02 | Show all posts
Hello Gothius 霜 (that is your full IGN right?), I can file a report asking them to check the recharge log for you if you can supply the transaction ID of the $10 that you did not get the rewards for.
Translate
Floor reply (2)
  • Payment ID

    1468601333254503       I couldn't get that image to load so hosted it in the link to guru.
    Translate
    2017-10-23 01:24  Reply
  • Yes that is my full IGN...  I have to copy paste it from game chat to grab the symbol
    Translate
    2017-10-23 01:31  Reply

 silver zero Last edit in 2017-10-23 01:14:02

 Support

Report
Required Info: IGN, Server, Platform, Screen Shots & *Transaction ID's for Recharges* Comp Conditions
Reply Support Not support

Use magic Report

29

Threads

141

Posts

0

Credits

User

Rank: 1

Credits
0
go7hius
User
Posts:141
Joined 2017-10-1
Last Visited 2019-07-08
 Author| Post time 2017-10-24 02:42:12 | Show all posts
should I have normal replied instead of quick reply?  haven't heard anything back...
Translate
Floor reply (0)

 go7hius Last edit in 2017-10-24 02:42:12

 Support

Report
Default Signature
Reply Support Not support

Use magic Report

0

Threads

3348

Posts

0

Credits

玩家版主

Rank: 7Rank: 7Rank: 7

Credits
0
silver zero
Jr. Player Moderator
Posts:3348
Joined 2016-12-27
Last Visited 2019-01-06
Post time 2017-10-24 02:52:33 | Show all posts
Edited by silver zero at 2017-10-24 02:57

Yea haha, sorry we didnt see that you replied, but can file a report for you now, were there any other rewards in HE you may have missed because of this (if so can you supply screen shots)?
Translate
Floor reply (0)

 silver zero Last edit in 2017-10-24 02:52:33

 Support

Report
Required Info: IGN, Server, Platform, Screen Shots & *Transaction ID's for Recharges* Comp Conditions
Reply Support Not support

Use magic Report

29

Threads

141

Posts

0

Credits

User

Rank: 1

Credits
0
go7hius
User
Posts:141
Joined 2017-10-1
Last Visited 2019-07-08
 Author| Post time 2017-10-24 03:14:03 | Show all posts
no rewards missed, other than it throwing off my timing on things   but not going to complain, just trying to adjust when and where I put the remainder of my budget now.  That is on me to do
Translate
Floor reply (0)

 go7hius Last edit in 2017-10-24 03:14:03

 Support

Report
Default Signature
Reply Support Not support

Use magic Report

0

Threads

3348

Posts

0

Credits

玩家版主

Rank: 7Rank: 7Rank: 7

Credits
0
silver zero
Jr. Player Moderator
Posts:3348
Joined 2016-12-27
Last Visited 2019-01-06
Post time 2017-10-24 03:18:48 | Show all posts
Ok well we'll check if the recharge went through & was successful  or not and if it was  successful then you should be sent your missing rewards
Translate
Floor reply (0)

 silver zero Last edit in 2017-10-24 03:18:48

 Support

Report
Required Info: IGN, Server, Platform, Screen Shots & *Transaction ID's for Recharges* Comp Conditions
Reply Support Not support

Use magic Report

29

Threads

141

Posts

0

Credits

User

Rank: 1

Credits
0
go7hius
User
Posts:141
Joined 2017-10-1
Last Visited 2019-07-08
 Author| Post time 2017-10-24 03:28:51 | Show all posts
https://imgur.com/bcPYw6E    which I couldn't find a way to make post here, shows the log of that night's recharges from my FB receipts     but my time and server time, the 19th and 20th are both the 20th in game  either way the screen shot from the 21st shows only 40 in where the receipt shows $50
Translate
Floor reply (0)

 go7hius Last edit in 2017-10-24 03:28:51

 Support

Report
Default Signature
Reply Support Not support

Use magic Report

29

Threads

141

Posts

0

Credits

User

Rank: 1

Credits
0
go7hius
User
Posts:141
Joined 2017-10-1
Last Visited 2019-07-08
 Author| Post time 2017-10-25 02:39:45 | Show all posts
just wondering how long this process takes now   no word yet...  1k diamonds isn't much...  but I am scr.aping the barrel at the moment to last until tomorrow's good precious pro lol...
Translate
Floor reply (0)

 go7hius Last edit in 2017-10-25 02:39:45

 Support

Report
Default Signature
Reply Support Not support

Use magic Report

0

Threads

3348

Posts

0

Credits

玩家版主

Rank: 7Rank: 7Rank: 7

Credits
0
silver zero
Jr. Player Moderator
Posts:3348
Joined 2016-12-27
Last Visited 2019-01-06
Post time 2017-10-25 02:46:20 | Show all posts
Edited by silver zero at 2017-10-25 02:49

Hello Gothius 霜, I see that there was an update on the report and that you have received those diamonds.
Translate
Floor reply (0)

 silver zero Last edit in 2017-10-25 02:46:20

 Support

Report
Required Info: IGN, Server, Platform, Screen Shots & *Transaction ID's for Recharges* Comp Conditions
Reply Support Not support

Use magic Report

29

Threads

141

Posts

0

Credits

User

Rank: 1

Credits
0
go7hius
User
Posts:141
Joined 2017-10-1
Last Visited 2019-07-08
 Author| Post time 2017-10-25 03:22:00 | Show all posts
0.o   ok then.. since I haven't I will just scratch that off ever seeing them lol.   would you like me to delete this post now?
Translate
Floor reply (0)

 go7hius Last edit in 2017-10-25 03:22:00

 Support

Report
Default Signature
Reply Support Not support

Use magic Report

You have to log in before you can reply Login | Register Now

Points Rules

小黑屋|community.gtarcade.com

2021-4-14 13:13 GMT+8 , Processed in 0.069806 second(s), 52 queries .

Powered by Discuz! X3.2

© 2001-2013 Comsenz Inc.

To Top Return to the list