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Cross Server War King title bugg

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syrebrist
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Post time 2017-10-23 02:08:28 | Show all posts |Read mode
Cross Server War King title bugg Reply:5| View:547
Edited by syrebrist at 2017-10-23 02:50

Hello
I want to report this bugg in cross server war for the king title final match
I have recorded video so you Can see it please explain to me whats happening
Cant post My video here Says you have banned yt links
So How can i post the URL?
If not please just go and search for Legacy of Discord bugg Cross Server War  King title
Its made by PE

ID 13460877
Server EU 255

Thank you



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 syrebrist Last edit in 2017-10-23 02:08:28

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 Author| Post time 2017-10-23 02:40:48 | Show all posts
Edited by syrebrist at 2017-10-23 02:51

Thank you please let me know if you need someting else
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 syrebrist Last edit in 2017-10-23 02:40:48

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vita96
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Post time 2017-10-23 16:06:47 | Show all posts
Hello Syrebist,

Thank you for reporting this. It has been reported to the developers and currently under investigation.
I'll make sure they have a look at your account in case you are missing any reward you should be getting.
Please be patient while we try to resolve the issue.

Best Regards,
Vita
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 vita96 Last edit in 2017-10-23 16:06:47

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 Author| Post time 2017-11-10 00:41:54 | Show all posts
Edited by syrebrist at 2017-11-10 19:43

Hello Vita

Do you have Any news for me?

Thank you




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 syrebrist Last edit in 2017-11-10 00:41:54

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wulf88
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Post time 2017-11-10 16:47:50 | Show all posts
Dear syrebrist,

Your case was investigated long ago and was concluded at that time that you are not eligible for any rewards.
The BR of your opponent was stood at more than double of yours and his special stats were also much higher than yours. The simulation showed that you had a 0% chance of winning that match. A screenshot of your battle is shown below, depicting the BR of both players.



Let me also note that your character was the one to move outside of the Arena. This is a bug which happens rarely and should be fixed, there is no doubt about that and the developers are working on it as we speak. But there are also people who know how to reproduce that in matches that they know they have 0% chance of winning and then they try and claim rewards for that. Now, I am not saying you are trying to do just that, but in any case, when the simulation showed at the time that you had no chance of winning, then you are immediately deprived of your right to claim any reward.

The fact that the user might be banned now plays no role in events or claims that occurred a month ago. If that was the case, we had to compensate the player below him in Arena rank for all the diamonds lost during his playtime, or even better create a parallel universe where that user did not ever exist and everyone took their rewards as if that player never affected them.

We are sorry for the inconvenience caused.

Regards,
Wulf
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 wulf88 Last edit in 2017-11-10 16:47:50

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 Author| Post time 2017-11-10 19:38:43 | Show all posts
Hello Wulf

Ok thanks i understand; regarding the bugg in the match its auto match i dont think you Can even do it manually hope the buggs is fixed for the other season

Have great weekend
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 syrebrist Last edit in 2017-11-10 19:38:43

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