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3.1 billion br stoping game cuz feel insulted by the support

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jithym
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Post time 2017-10-24 06:36:42 | Show all posts |Read mode
3.1 billion br stoping game cuz feel insulted by Reply:8| View:930
i am a 15 vip and 3 .1 billion br also king of 4 realms spendet 17.000 euro total  into the game its around 3.000 euro every month all recharges in itunes . today  i am quating the game becuase i feel insulted by the treatment of the support  did to me it was clear that they bring me around with their ansewrs and they even read the tickets only the subject of the ticket so i decide to stop spending money on a  game that dont care about their players you gonna loose 4 big spenders in my server cuz we was all in competition with each other  you dont deserve and i will post tickets screenshoots in your fb page so everyone know how you treat us like dumbs without any respect










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 jithym Last edit in 2017-10-24 06:36:42

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jithym
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 Author| Post time 2017-10-28 03:25:41 | Show all posts
what you mean with files against me ?
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 jithym Last edit in 2017-10-28 03:25:41

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niceudders
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Post time 2017-10-24 06:47:48 | Show all posts
You're telling me. I provided undeniable proof of a cheater and nothing had been done. I have screen shots of the person admitting to it. I opened multiple tickets and I got copy and pasted responses. They were identical answers to separate tickets.
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  • yeah it exactly the same so i decide to stop recharges and all my server gonna die they gonna loose 4 big spenders  so they maybee take a lesson msut all stop making recharges
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    2017-10-24 06:52  Reply

 niceudders Last edit in 2017-10-24 06:47:48

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wulf88
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Post time 2017-10-24 17:06:52 | Show all posts
Edited by wulf88 at 2017-10-24 11:49

Dear jithym,

We apologize for any bad experience you had while communicating with our Support team.
May I know what exactly was the issue?

Unfortunately most of the technical/billing issues can only be handled by them. It is unfortunate but this is just the way things are assigned among the different departments that compile the Legacy of Discord team.
EDIT: I have seen you have posted the same thread twice, while we understand you have the freedom of posting, doing it twice on the same subject is considered as spam, thus I am removing the first one.You can freely express yourself in this thread.

Regards,
Wulf


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  • i have sendet you a private mesage cuz is reallly ofensive to weite that insults in open chat
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    2017-10-24 18:24  Reply
  • did you get the private mesage ?
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    2017-10-24 18:28  Reply
  • i have posted the thred in different forums in general discusion and in support so its not on the same forum to be consideret like  a spam
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    2017-10-24 18:30  Reply

 wulf88 Last edit in 2017-10-24 17:06:52

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vita96
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Post time 2017-10-24 22:57:06 | Show all posts
Edited by vita96 at 2017-10-24 23:35

Dear Jithym,

Unfortunately, we do not respond to private messages. You can let us know of your issue on this thread.

*Note: Please do not do floor/quick reply  as it will not bump the thread and we wouldn't be able to know that you had responded.

Best Regards,
Vita
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  • thnx for your support but pls just try to collaborate with others moderators  not everyone for him self anyway is highly ofensive  the context and i cant write that in a public chat  
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    2017-10-24 23:04  Reply
  • sory didnt see that i made now quick repley
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    2017-10-24 23:06  Reply

  • but the worst insult after that one is looking the support playing around with me that is really to bad and made me really feels to bad i am paying to have fun and i payed  17 k euro and this is not the right treatment i deserve after all that bugs  the game have and all the materials we loose from bugs we dont make report cuz they gonna make me to send them 10 tickets and at the and not gonna do nothing  i am really tired with the suport me and everyone in the game they made me loose the brew event cuz if they dont resolve that half of the server will quite the game
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    2017-10-24 23:20  Reply

 vita96 Last edit in 2017-10-24 22:57:06

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vita96
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Post time 2017-10-27 06:21:35 | Show all posts
Hello Jithym,

I've heard about your issue from Wulf and we will try to see if there's anything that can be done to stop the harassment. Could you please let me know your Character ID and Server ID? Thank you in advance.

Best Regards,
Vita
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  • my char is [s265]KingJithym ID:66230270 server Eu-35 i allready sendet you in privat message screen shots also cuz if you have seen i cant put them in public . thankyou for taking care i appriciate this
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    2017-10-27 06:50  Reply

 vita96 Last edit in 2017-10-27 06:21:35

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jithym
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 Author| Post time 2017-10-27 18:13:15 | Show all posts
my char is [s265]KingJithym ID:66230270 server Eu-35 i allready sendet you in privat message screen shots also cuz if you have seen i cant put them in public . thankyou for taking care i appriciate this
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 jithym Last edit in 2017-10-27 18:13:15

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vita96
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Post time 2017-10-27 22:32:19 | Show all posts
Hi Jithym,

I have forwarded your case to the support team, I will get back to you once I have any feedback from them.

Best Regards,
Vita
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 vita96 Last edit in 2017-10-27 22:32:19

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raidersman505
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Post time 2017-10-28 00:07:04 | Show all posts
Same I have proof of cheaters nothing ever gets done if nothing is done im quitting and few of us with file against you for our $20, 000 back
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  • good luck to you, I hope you get what you asked .. ohh stop I guess we were dreaming ..
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    2017-10-30 19:29  Reply

 raidersman505 Last edit in 2017-10-28 00:07:04

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