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Tycoon points not counting

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nicole alexand...
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Post time 2017-10-25 00:42:10 | Show all posts |Read mode
Tycoon points not counting Reply:25| View:1040
Edited by nicole alexandra at 2017-10-25 01:12

I have screenshots from tycoon where my points are not showing. Since reset, there has been no change in my points. Here is proof!
You will see where my points are at 22:00, my total points, and my collection in consume/regain. Now with just c/r collected, that alone should have increased my points! IGN is NicoleA Server is UC2 and Platform is Wonderhill(Kabam)


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 nicole alexand... Last edit in 2017-10-25 00:42:10

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bbark61381
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Post time 2017-10-25 03:02:35 | Show all posts
I have the same issue with the tycoon points not counting on the same server.

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 bbark61381 Last edit in 2017-10-25 03:02:35

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silver zero
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Post time 2017-10-25 01:34:44 | Show all posts
Hi NicoleA can you please supply full screen shots (showing IGN, you can edit out personal info). And how long has it been since you collected the consume regain? The points could just be delayed by a bit, so wait for a couple mins
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 silver zero Last edit in 2017-10-25 01:34:44

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nicole alexand...
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 Author| Post time 2017-10-25 01:41:38 | Show all posts
I collected my consume regain at reset. I did all of this at reset. I figured I’d go to bed and when I got up, my points had not changed. I just took this screenshot also showing the time. No change.
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 nicole alexand... Last edit in 2017-10-25 01:41:38

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 Author| Post time 2017-10-25 01:52:11 | Show all posts
I even cleared my cache and cookies and that didn’t even work. You can also see there is an hour in between my first screenshots till the one I posted above so I’m not making this up!
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 nicole alexand... Last edit in 2017-10-25 01:52:11

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silver zero
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Post time 2017-10-25 01:52:42 | Show all posts
Edited by silver zero at 2017-10-25 01:57

Ok thanks, (hate to be a bother, but a full screen shot to show your consume regain is collected as well), will mention the issue and see if we can get a report filed. Oh and do you know if this is an issue for your entire server or just you?
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 silver zero Last edit in 2017-10-25 01:52:42

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 Author| Post time 2017-10-25 02:02:44 | Show all posts
Edited by nicole alexandra at 2017-10-25 02:05

Ok so here is my consume regain again. I’m on an iPad so can’t get the whole thing, but here is what I collected at reset. And another showing of my tycoon points for confirmation.


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 nicole alexand... Last edit in 2017-10-25 02:02:44

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silver zero
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Post time 2017-10-25 02:06:42 | Show all posts
Thanks, and do you know if your whole server is having trouble with their points not counting, or is it just you?
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 silver zero Last edit in 2017-10-25 02:06:42

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 Author| Post time 2017-10-25 02:17:48 | Show all posts
Edited by nicole alexandra at 2017-10-25 02:22

Not to mention I collected all of my dailies and things I bought in Ghost Ship, Djinni’s Merchants as well. Nothing counted. I’m probably missing out on at least 100k in points.
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 nicole alexand... Last edit in 2017-10-25 02:17:48

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silver zero
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Post time 2017-10-25 02:22:44 | Show all posts
Will get the report filed for you, and hopefully the devs will look into it asap when they get in. But if you hear back from your server if any others also have the issue please update us here.
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 silver zero Last edit in 2017-10-25 02:22:44

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nicole alexand...
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 Author| Post time 2017-10-25 02:28:58 | Show all posts
There are others on the server saying they have same issue. My rank is dropping fast and with this happening, I doubt I’ll see top 500!
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 nicole alexand... Last edit in 2017-10-25 02:28:58

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