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Ghost Ship - missing rewards

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abyuruturx1amb...
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Post time 2017-10-25 02:35:20 | Show all posts |Read mode
Ghost Ship - missing rewards Reply:13| View:661
Edited by abyuruturx1ambx4@facebook.com at 2017-10-25 02:37

IGN : Eriond
Server : UB64
Platform : Facebook

Hi,

I took part in Ghost ship today and spent diamonds to select sailors however even though the log shows a reward nothing was given to me, screenshots are showing below.  

This happened again after this attempt (didn't noptice no rewards given) for a further 5160 fish.

Can you look into this please?  














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 abyuruturx1amb... Last edit in 2017-10-25 02:35:20

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silver zero
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Post time 2017-10-25 02:40:30 | Show all posts
Edited by silver zero at 2017-10-25 02:42

Hi  Eriond, you'll have to supply another full screen shot of your ghost ships emporium that you didnt get the fish AFTER that explore has gone out
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 silver zero Last edit in 2017-10-25 02:40:30

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 Author| Post time 2017-10-25 02:45:43 | Show all posts
Sorry there is the second attachement, tried to add it to the first thread but wouldn't let me post again until 10 mins had gone.



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 abyuruturx1amb... Last edit in 2017-10-25 02:45:43

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silver zero
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Post time 2017-10-25 03:20:30 | Show all posts
Sorry but we need another later screen shot than the one you supplied here of the Ghost Ship Emporium, as your screen shot of the emporium was before you got the rewards in the previous screen shot of the Sail Away (where you select to explore)
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 silver zero Last edit in 2017-10-25 03:20:30

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 Author| Post time 2017-10-25 03:32:57 | Show all posts
Edited by abyuruturx1ambx4@facebook.com at 2017-10-25 03:37

Okay  attached is a later screen shot, i got 300 fish for a level; 5 award through hot events but other wise the total hasn't changed


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 abyuruturx1amb... Last edit in 2017-10-25 03:32:57

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silver zero
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Post time 2017-10-25 03:56:27 | Show all posts
Thanks will file a report for you that you didnt get your ghost fish after exploring
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 silver zero Last edit in 2017-10-25 03:56:27

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 Author| Post time 2017-10-26 00:20:26 | Show all posts
Is there an update for this?  Ghost ship ends today and I have missed rewards due to this!
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 abyuruturx1amb... Last edit in 2017-10-26 00:20:26

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nγχ
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Post time 2017-10-26 01:43:46 | Show all posts
Im trying to get this sorted now... if not please can you let us know what item you would have got and SS so we can send as compensation

Nyx
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 nγχ Last edit in 2017-10-26 01:43:46

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It's time to let natural selection take effect... remove all warning labels and let nature sort the rest out.
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 Author| Post time 2017-10-27 00:39:13 | Show all posts
Apologies missed your replay and the event is now closed.  I was planning on buying beast essences from the event ( if I'm not too late   )
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 abyuruturx1amb... Last edit in 2017-10-27 00:39:13

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Post time 2017-10-27 01:00:25 | Show all posts
Can you give me an estimate of how many it would have been

Nyx
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 nγχ Last edit in 2017-10-27 01:00:25

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It's time to let natural selection take effect... remove all warning labels and let nature sort the rest out.
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