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Redeem code bug?

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thepietc
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Post time 2017-10-26 03:27:28 | Show all posts |Read mode
Redeem code bug? Reply:5| View:773
Hi guys,
today i recived a redeem code as a reward for grand expedition (third guild), i put it in redeem code box and pressed redeem but i was disconnected from game, after relog i tried to use code but it has been used.
So now i'm without code and without reward (i think fading dias).
what to do?

thank you

S722-Beyla
Aferide
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 thepietc Last edit in 2017-10-26 03:27:28

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holls
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Post time 2017-10-26 03:30:14 | Show all posts
Hi,
You need to watch out, maybe you already redeem other code since this is just a 1 code per player use, or maybe the code someone gave you was already used by other player and it was a mistake.
Please confirm me that and if not I will ask the Developer Team to check it, but your guild is supposed to get more codes maybe you can get another one
have a nice day,
Holls-Junior Moderator
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 holls Last edit in 2017-10-26 03:30:14

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thepietc
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 Author| Post time 2017-10-26 03:52:46 | Show all posts
i can confirm that code was only for me and not used.
do you need it?
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 thepietc Last edit in 2017-10-26 03:52:46

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ulothar
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Post time 2017-10-29 18:19:45 | Show all posts
Hello Aferide

I will forward this issue to the devs and will come back once I have their reply.

Thank you
Ulothar Junior Moderator
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 ulothar Last edit in 2017-10-29 18:19:45

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 Author| Post time 2017-10-29 18:20:08 | Show all posts
Ok thank you
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 thepietc Last edit in 2017-10-29 18:20:08

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ĴỮŞŦЖРЖР...
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Post time 2017-10-30 10:28:17 | Show all posts
Try typing the letters in capital if you haven't already
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 ĴỮŞŦЖРЖР... Last edit in 2017-10-30 10:28:17

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