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Diamond rebate and last guardian issue

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nickname_54966889
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Post time 2017-10-27 23:01:03 | Show all posts |Read mode
Diamond rebate and last guardian issue Reply:3| View:377
Hi devs,
I recharge twice yesterday during diamond rebate but i did not get any amount of diamond from the event. I sent already the receipt for my purchases. and for the Last guardian some of us still cannot open the chest. Thanks! Btw, im from HKT 1058 Eros
Please check my email about this issue and response asap if possible. Thanks!

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 nickname_54966889 Last edit in 2017-10-27 23:01:03

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 Author| Post time 2017-10-28 09:10:24 | Show all posts
Up for this thread!
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 nickname_54966889 Last edit in 2017-10-28 09:10:24

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vita96
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Post time 2017-10-28 14:46:35 | Show all posts
Dear player,

Did you have the "Get 2x on First Recharge" offer when you recharge? If you still have that offer, you are not eligible to get the diamond rebate.

But if you do not have that offer, please submit ticket to our in-game support system by going to "Settings -> Support" or you can visit this link: https://support.gtarcade.com/search/submit?gid=182.
In your ticket, please include a brief description of your issue, your Character ID, Server ID and screenshot of your purchases.

Best Regards,
Vita
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 Author| Post time 2017-10-28 17:14:45 | Show all posts
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 nickname_54966889 Last edit in 2017-10-28 17:14:45

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