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Missing diamonds

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10638462589028...
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Joined 2017-10-28
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Post time 2017-10-28 08:55:48 | Show all posts |Read mode
Missing diamonds Reply:1| View:370
Edited by 106384625890284090847@google.com at 2017-10-28 09:37

I recharged yesterday for the halloween event, I am now missing more than 4000+ diamonds the next day. Please help.
The order number is GPA.3342-6870-0333-25673
I bought 2000 gems, +2000 first time buy bonus
+1500 from the VIP 5 bonuses
so i am missing up to 5500 gems?
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 10638462589028... Last edit in 2017-10-28 08:55:48

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vita96
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Post time 2017-10-28 14:34:23 | Show all posts
Dear player,

If you have recharge failure issue, please submit your ticket at Setting>Support or visit here with the information below:

1. Date/time of your purchase
2. Purchase order number
3. Purchase amount
4. Platform (Apple/Google)
5. Brief description (You didn't receive diamonds when your account is recharged or you failed to recharge, etc)

Best Regards,
Vita
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 vita96 Last edit in 2017-10-28 14:34:23

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